Job Description

Make Every Day Delightful: Become a Concierge at Robin Run Village!

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Do you radiate warmth and possess a knack for making people feel truly cared for? Are you a natural problem-solver with a passion for creating positive experiences? If so, Robin Run Village in beautiful Indianapolis is searching for a vibrant and dedicated Full-Time Concierge to be the welcoming heart of our community!

Imagine starting your day in a dynamic and engaging environment where your smile is the first and last impression for our wonderful residents and their families. As our

Concierge

, you'll be more than just a point of contact - you'll be a key orchestrator of comfort, convenience, and connection within our vibrant senior living community.

What Exciting Things You'll Do:

Be the Welcoming Face:

Greet residents and visitors with genuine warmth and a helpful attitude, setting the tone for a positive experience from the moment they arrive.

Master of Information:

Be the go-to resource for community information, directions, events, and local recommendations, confidently answering inquiries in person, via phone, and email.

The Ultimate Helper:

Assist residents with a variety of requests, from scheduling transportation and making reservations to coordinating maintenance requests and managing deliveries with efficiency and a smile.

Event Extraordinaire:

Play a vital role in supporting community events and activities, ensuring smooth execution and fostering a lively atmosphere.

Problem-Solving Pro:

Think on your feet and proactively address concerns, turning challenges into opportunities to showcase your exceptional service skills.

Communication Champion:

Maintain clear and effective communication with residents, families, and team members, ensuring everyone stays informed and connected.

Guardian of the Gate:

Maintain a secure and welcoming environment by managing visitor access and adhering to community protocols.

Tech Savvy Supporter:

Utilize our communication systems and software with ease to manage resident requests and information.

What You Bring to the Table:

A naturally warm, friendly, and approachable personality that makes everyone feel instantly comfortable. Exceptional communication and interpersonal skills - you're a fantastic listener and a clear communicator. Proven experience in a customer service, hospitality, or concierge role (preferred, but a strong service-oriented attitude is key!). Impeccable organizational skills and a keen eye for detail - you can juggle multiple tasks with grace and efficiency. A proactive and resourceful mindset - you don't wait for problems, you anticipate needs and find solutions. Proficiency in basic computer skills and a willingness to learn new software. A genuine passion for working with seniors and contributing to a positive and supportive community. A professional and polished appearance. Reliability and a strong work ethic - you're someone we can count on!

Why You'll Love Being Part of the Robin Run Village Family:

A Rewarding Mission:

You'll make a real difference in the lives of our residents every single day.

A Supportive Team:

Join a collaborative and friendly team that values your contributions.

A Beautiful Setting:

Enjoy working in the picturesque surroundings of Robin Run Village.

Growth Opportunities:

We believe in investing in our team members and offer opportunities for professional development.

A True Community Feel:

You'll become part of a close-knit community of residents and staff.

Ready to Bring Your Spark to Robin Run Village?

If you're a bright, energetic individual who thrives in a service-oriented environment and is passionate about enriching the lives of seniors, we encourage you to apply!

To Apply:

Please submit your resume. We can't wait to hear from you!

Robin Run Village - Where Community Thrives.

Located in Indianapolis, IN.

Robin Run Village is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.