Job Description

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Management Responsibility (if any)

Direct Reports: None.



Indirect Reports: None

Duties and Responsibilities

Operation/Service coordination, including but not limited to: + Provide operational excellence in the monitoring of all access control and life/safety systems.
+ Control the lobby and amenity areas.
+ Coordinate deliveries and move in/out including but not limited to installing and removing elevator pads and floor mats.
+ Proactive in the delivery of resident information and services
+ Build/fortify relations with customers/residents.
+ Provide services either directly or through recommended 3rd parties:
- Notary
- Reservations (restaurant, hotel, car)
- Package management
- Pet services
- Car detailing
- Tickets to events
- Assistance
+ Ensure employee compliance with company policies across all sites.
Brand Management + Provide excellent customer service and operate under the highest standard of professionalism.
+ Deliver on "Life Simplified" concept.
+ High interpersonal skills and appearance.
Serve as a resource to Property Management by: + Understanding property needs.
+ Be able to explain building amenities and life safety procedures.
+ Be able to carry out each property's objective.

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Knowledge and Skills

Punctual Reliable Friendly Professional Excellent written/oral communication. Excellent problem-solving skills and organization skills. Good judgment. Early morning, evening and overnight shifts may be required. Ability to multi-task. Ability to manage time around multiple demands, of varying priority, from different sources. Proficiency in Microsoft office and internet use

$13 per hour up to $17 per hour depending on:


+ Industry certifications + Years of relevant experience
+ Education level (BA, BS, MS from an accredited college)
+ Certifications
+ Complexity of client site
+ Skillset

Equal Opportunity Employer

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