Job Description

Job Posting Information

About this Position A Community Service Officer Intern works no more than 30 hours per week for up to four years while enrolled as a full-time student in a two or four-year criminal justice program, working towards completion of Minnesota Peace Officers Standards and Training (POST) licensing requirements. This is a paid student internship that is eligible for tuition assistance of $250.00 for every 500 hours of work; tuition assistance is paid directly to your higher education institution for program expenses.

SUMMARY/PURPOSE
To provide support to the Police Department through City ordinance enforcement and investigation and other community service and administrative tasks.

Essential Duties & Responsibilities (other duties may be assigned)

1. Patrol designated areas in support of the Department\'s responsibility for City ordinance enforcement.
2. Identify and issue appropriate citations for violations of City ordinances.
3. Identify, report, and/or correct hazards to public safety.
4. Establish and maintain professional relationships with the general public.
5. Maintain a positive, visible Department presence in the community.
6. Plan, conduct, coordinate, and document investigations.
7. Transcribe notes and recordings into formal written reports.
8. Collect and preserve evidence.
9. Coordinate case preparation with assigned prosecutors, law enforcement, and other personnel.
10. Testify in court as needed.
11. Assist patrol officers in non-enforcement related activities.
12. Conduct follow-up investigations on minor hit-and-run or property damage accidents.
13. Provide traffic control at special events, major fires, parades, or crashes.
14. Arrange for the towing of disabled, seized, or abandoned vehicles.
15. Provide explanations of police protocols and procedures to the public.
16. Report community concerns to sworn officers.
17. Refer calls and walk-ins to appropriate police personnel while working the front desk.
18. Perform administrative tasks for police personnel.

Minimum Qualifications

Age Requirement
A. Must be age 18 or older.

Education & Experience Requirements
A. Must be enrolled as a full-time student in a two or four-year undergraduate program (i.e., criminal justice, criminology, or a closely related field of study), working towards completion of Minnesota Peace Officers Standards and Training (POST) licensing requirements. Program enrollment must be verified by educational institution. Tuition assistance to be paid directly to educational institution for program expenses.

License Requirement
A. Must possess and maintain a valid Minnesota driver\'s license or equivalent.

Knowledge Requirements
A. Knowledge of Minnesota criminal and traffic laws.
B. Knowledge of local regulations governing animal control and parking.
C. Knowledge of geographical and cultural aspects of the City and district assigned.
D. Knowledge of Departmental policies and procedures.
E. Knowledge of available support and governmental agencies and the services they provide.
F. Knowledge of radio communication procedures.

Skill Requirements
A. Skill in accurately observing, perceiving, and recalling persons, places, objects, and incidents.
B. Skill in clearly, concisely, and accurately describing observations in oral or written form.
C. Skill in operating a motor vehicle in a safe and defensive manner.
D. Skill in operating a personal computer.
E. Skill in questioning and interviewing suspects and witnesses.
F. Skill in applying first aid or medical attention to injured persons.
G. Skill in analyzing situations to determine appropriate action.
H. Skill in communicating to exchange or convey information, or give instructions.

Ability Requirements
A. Ability to maintain and use patrol equipment.
B. Ability to remain alert while seated on patrol for long periods of time.
C. Ability to write legibly.
D. Ability to use both digital and analog mobile communication equipment.
E. Ability to maintain a professional and business-like demeanor, even during stressful and adverse situations.
F. Ability to act decisively while exercising good judgment.
G. Ability to understand, implement, and give oral instructions.
H. Ability to read and interpret a variety of legal and technical data.
I. Ability to establish effective working relationships with superiors, peers, and the general public.
J. Ability to create and maintain a positive working environment that welcomes diversity, ensures cooperation, and promotes respect by sharing expertise with team members, fostering safe work practices, and developing trusting work relationships.

Physical Ability Requirements
A. Remain physically able to sit, stand, and walk for long periods of time.
B. Ability to lift and carry equipment and other items weighing up to 75 pounds alone, and up to 150 pounds occasionally with assistance.
C. Ability to see well enough (with or without corrective lenses) to identify license plates and vehicles, the status of parking meters, and to identify traffic hazards, both to self and others.
D. Ability to attend work on a regular basis.

Selection Process Information

The City of Duluth conducts the following pre-employment checks for this position:

• Criminal History Check
• Driver\'s License Check
• Drug Screening
• Breath Alcohol Test
• Pre-Work Screening Physical Exam

Non-Discrimination
The City of Duluth is an equal opportunity and veteran-friendly employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex, marital status, familial status, age, sexual orientation, status with regard to public assistance, disability, genetic information, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

Alternative Exam Process (does not apply to Charter Appointment, provisional, temporary, or part-time non-union selections)
For individuals who qualify under the Americans with Disabilities Act (ADA), alternative examination processes are available on an individual basis upon prior arrangement. Contact Human Resources at 218-730-5210, as soon as possible prior to the scheduled date of the exam. TDD services are available through 218-730-5630.

Work Eligibility
In accordance with the Immigration Reform and Control Act of 1986, the City of Duluth requires verification of identity and work eligibility at the point of hire.

Right to Appeal (does not apply to Charter Appointment, provisional, temporary, or part-time non-union selections)
Any applicant who has been found qualified to participate in a selection process for a position in the classified service who has reason to contest the validity or fairness of any step in the selection process may appeal to the Civil Service Board within 10 calendar days of the examination. (If the examination is an Education/Experience Review, the applicant must appeal within 10 calendar days of the closing date for accepting applications.) The notice of appeal shall be in writing, shall contain a complete statement of the matter in controversy and the relief requested, and shall be signed and dated by the appellant. The notice shall be addressed to the Civil Service Board and be delivered to the Human Resources Office. If an applicant wishes to file an appeal electronically, the notice should be sent by email to .

VETERAN\'S PREFERENCE
Does not apply to Charter Appointment, provisional, seasonal, temporary, or part-time non-union selections

OPEN SELECTIONS
If claiming veteran\'s preference, please attach to your application (via file upload) a copy of all documents required for the option that applies to you:

Veteran
1.) "Member Copy 4" DD214 or DD215 indicating an honorable discharge.

Disabled Veteran
1.) "Member Copy 4" DD214 or DD215 indicating an honorable discharge;
2.) FL-802, FL 21-802, or letter of disability or equivalent from USDVA Board\'s written decision of a compensation rating of 10% or greater, dated within 12 months.

Spouse of Disabled Veteran
1.) Copy of Marriage Certificate;
2.) "Member Copy 4" DD214 or DD215 indicating an honorable discharge;
3.) FL-802, FL 21-802, or letter of disability or equivalent from USDVA Board\'s written decision of a compensation rating of 10% or greater, dated within 12 months. (Eligible only if the veteran is unable to qualify for the specific position being applied for as a result of the service-connected disability.)

Spouse of Deceased Veteran
1.) Copy of Marriage Certificate;
2.) Death Certificate or other proof of death;
3.) "Member Copy 4" DD214 or DD215 indicating an honorable discharge. If Disabled Veteran, also include
4.) FL-802, FL 21-802, or letter of disability or equivalent from USDVA Board\'s written decision of a compensation rating of 10% or greater, dated within 12 months. (Eligible only if applicant has not remarried and the veteran died during active duty or as a result of an injury received from active duty.)

Veteran\'s preference points will be added only if the applicant successfully completes all phases of the exam process and Human Resources has received all supporting documentation.

PROMOTIONAL OR INTERNAL SELECTIONS
If claiming veteran\'s preference, please attach to your application (via file upload) a copy of the documents listed below:

Disabled Veteran
1.) "Member Copy 4" DD214 or DD215 indicating an honorable discharge;
2.) FL-802, FL 21-802, or letter of disability or equivalent from USDVA Board\'s written decision of a compensation rating of 50% or greater, dated within 12 months.

Veteran\'s preference points will be awarded one time, on first promotional or internal only selection process after securing City employment, and only if the applicant successfully completes all phases of the exam process and Human Resources has received all supporting documentation.

Please refer to for additional information about Veteran\'s Preference.

01

Are you age 18 or older?

• Yes
• No

02

Which best describes your driver\'s license status?

• Valid MN Class D or equivalent
• Valid MN Commercial Class C or equivalent
• Valid MN Commercial Class B or equivalent
• Valid MN Commercial Class A or equivalent
• No valid driver\'s license

03

Which best describes your student status in relation to the Community Service Officer Intern position?

• I am currently enrolled as a full-time student in a two-year undergraduate program in criminal justice, criminology, or a closely-related field, and I am working towards completion of my MN POST licensing requirements.
• I am currently enrolled as a full-time student in a four-year undergraduate program in criminal justice, criminology, or a closely-related field, and I am working towards completion of my MN POST licensing requirements.
• Other (please describe below)
• I do not meet the requirements for this position.

04

Describe the level of education you indicated having which meets the minimum requirements for this position (be specific). Include the name and location of your current educational institution, program, and field of study.

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