Job Description

Description:

The successful candidate will be near Titusville, Palm Bay or Merritt Island to serve our customers best. This position will be in the field 85% of the time and work-from-home approximately 15%.

Clearwave Fiber prioritizes and serves our customers, communities, and fellow associates. We are here to build something great and fulfill our purpose of empowering people and communities to connect and thrive. We are looking for our Community Relations Manager to take ownership, embrace the challenge to find a way to make things easier, while delivering a consistently great customer experience!

As a Community Relations Manager, responsible for relationship management and activities for both the HOA/ POAs in the assigned territory. In addition, you will own relationships between Clearwave and HOA/POA\'s, developers, property managers, sales personnel, and leasing agents in assigned accounts. In this role you will play a key role in increasing brand awareness to increase your assigned area\'s penetration.

What you will do:

Serve as a Clearwave liaison for community HOA/POA\xe2\x80\x99s and residents to maintain and improve Clearwave\xe2\x80\x99s relationships and to stand within the community.

Meet with assigned multi-dwelling units (MDU) and HOA/ POA\xe2\x80\x99 s in your territory to ensure they are aware of construction related activity.

Assist with making presentations to HOA/POA\xe2\x80\x99s, property managers; attends meetings and social functions to maintain a high level of visibility for Clearwave.

Meet and exceed market penetration targets within assigned communities.

Get yourself out into your community every day effectively prospecting with: in-person visits, outbound calling, placing door hangs, attending fairs, city events, informational sessions and distributing marketing materials, etc.

Focus on selling new and existing Clearwave Fiber internet services, recommend product upgrades mostly in rural areas surrounding your location (unlike some other door-to-door positions, most towns/homes will be happy to see you since they want faster, more reliable internet services!)

Build strong relationships, networks and personal sales leads by becoming the expert in your field

Update the sales software daily and help provide technical support to customers as needed

Organize and host community events and participate in activities that promote Clearwave Product and Services, i.e., trade fairs, city events, informational sessions, etc., during non-business hours (evenings, weekends and holidays).

Coordinate efforts to drive community awareness ahead of construction activity to ensure the best customer experience.

Ensure effective use of marketing materials by MDU and property management staff.

Seek out and create opportunities to increase penetration and generate revenue.

Become an expert in the competitive environment and be able to communicate regarding competitive offerings while effectively positioning Clearwave as the best telecommunications choice for assigned territory.

Outbound calls, emails, and in-person visits to HOA/POA Boards, property management, and MDU staffs

Performs other related duties as assigned to ensure an effective operation of the department

Assist with any door-to-door field activity required to build awareness within assigned communities

Deliver and place construction lawn darts to keep communities informed of progress

What you will need:

• 3 years related experience.
• 3 years community event and/or sales experience preferred.
• Ability to drive traffic to events via social media.
• Ability to achieve goals and determine priorities.
• Required to work varying hours, including weekends, evenings, and holidays.
• Relationship-building skills are required for this position, with the ability to work with internal and external clients at various levels.
• Must be self-motivated and self-disciplined and provide prompt follow-up to all customer inquiries.
• Strong organizational skills and time management skills are imperative.
• Strong presentation and leadership skills.
• Strong verbal and written communication skills required
• Ability to work independently and be able to multi-task effectively.
• Proficient in computer usage with good typing skills including proficiency in Microsoft Office suite of products i. e., Word, Excel, PowerPoint, etc.
• Valid driver\'s license and an acceptable driving record (MVR).
• Associates degree or equivalent education and relevant work experience.

Benefits:

Clearwave Fiber appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:

• Lucrative commissions and long-term bonus plans
• Medical, dental, and vision plans \xe2\x80\x93 start when you start!
• Life insurance (self, spouse, children)
• Paid time off
• 401(k) - 100% company match (vesting and matching starts upon hire, up to 5% of eligible compensation)
• Employee Assistance Plan
• Employee Referral Program

Additional Perks:

• Free services if living within service area
• Tuition reimbursement
• LinkedIn Learning
• Advancement opportunities
• Collaborative work environment

About us:

Clearwave Fiber, a 100% Fiber Optic Internet provider offering business, enterprise, and residential communications services, is expanding its network to reach new communities across the Midwest and Southeast regions. This new venture was formed from Hargray Fiber and Clearwave Communications. Clearwave Fiber has the financial backing of Cable One, GTCR, Stephens Capital, and The Pritzker Organization. Our Team of more than 400 colleagues is committed to delivering the most advanced technology and customer service. If you enjoy technology and are passionate about working with a new venture with strong investment partners, we\'d like to invite you to consider joining us in this endeavor.

EOE/ Disability

PI222790943

Clearwave Fiber