Communications Operator Switchboard
Longview, WA 98632, United States
Job Description
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Description PeaceHealth is seeking a Communications Operator for a Per Diem/Relief, Variable position. Hourly compensation is $16.58 \xe2\x80\x93 $28.01; hiring rate dependent on qualifications, professional experience, work location, and/or terms of the Collective Bargaining Agreement. This position is responsible facilitating communications through appropriate operation of one or all of the following: the telephone console (switchboard); physician answering service; overhead paging; two-way radios; and pager system.
Details of the position:
- Operate a telephone console (switchboard), directing incoming operator-assisted and outgoing calls to appropriate individual, departments and outside contacts; respond to emergency codes; dispatch security; provide information to people in lobby. May also be required to notify by overhead, two-way radio and beeper system. Overhead paging as requested.
- Extend and respond appropriately to all calls, codes, alarm panels and disaster plans wherever needed.
- May be required to operation physician\xe2\x80\x99s answering service and handle trouble reports by working directly with the physicians.
- Additional duties may include: announcements as needed, assisting with directories, keying in daily telephone statistics, saying the evening prayer, announcing visiting hours are over, receiving house census from nursing supervisors, other routine clerical/data entry tasks as requested.
- Report status of console operation to relief when leaving switchboard, including pertinent information about hospital staff and events. Report system trouble to telephone technician as directed.
- Provide back-up assistance to other departments as directed.
- Operate other communication and emergency systems as required.
- Dispatches requests for multiple services as required.
- Experience working in a medical office/hospital setting preferred. Previous operator or switchboard and clerical experience preferred
- Strong interpersonal skills including high degree of courtesy
- Ability to maintain professional level of communication in a high stress fast paced environment
- Exceptional attention to detail
- Ability to multi-task with strong organizational skills
- Proficient computer/keyboarding skills required.
- Ability to make decisions without direct supervision
- Good spelling and penmanship
- Work requires fairly light physical exertion up to 33% of the time.
- Ability to lift objects weighing 10 lbs. or less.
- Work is performed under normal working conditions with adequate lighting and ventilation.
- Job duties frequently require intense concentration and attention to detail (34-65% of work time).
- Dispatches lab, housekeeping, transportation, security and maintenance personnel via radio and beeper (customer service).
- Assists in after-hours visitor process
- Initiates call tree during crisis/disaster.
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Job Detail
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Job IdJD4263168
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationLongview, WA 98632, United States
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EducationNot mentioned