Answers all incoming calls and transfers calls to appropriate department. Supplies information to callers and keeps a record of calls placed. May perform clerical duties, receive visitors, and schedule appointments.
Responsibilities:
Greets, directs and assists incoming phone calls and visitors with courtesy.
Requirements:
Education/Skills
High school diploma or equivalent
Must demonstrate the ability to work well under pressure and handle complaints in an objective manner
Excellent customer service skills required
Excellent computer skills required
Experience
Previous switchboard experience required
Switchboard experience in a hospital setting preferred
Licenses, Registrations, or Certifications
None
Work Schedule:
MULTIPLE SHIFTS AVAILABLE
Work Type:
Part Time
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