Job Description

The Commercial Team Lead of Account Management is responsible for supervising and guiding a team of account managers to ensure exceptional client service and satisfaction. This role involves coordinating team activities, mentoring team members, and developing account strategies to strengthen client relationships. The Team Lead will collaborate with cross-functional teams to drive account performance and support revenue growth.
Your Impact:Supervise and support the account management team, providing guidance and mentorship to enhance performance. Develop and implement account strategies to achieve client satisfaction and retention goals. Monitor team performance metrics and assist in analyzing account data to identify improvement opportunities. Act as a point of contact for key clients, addressing inquiries and resolving issues promptly. Collaborate with sales and operational teams to ensure alignment in service delivery and client expectations.

Successful Candidates Will Have:Bachelor's degree in Business, Marketing, or a related field. 2-4 years of experience in account management or client services, with at least 1 year in a leadership role. Strong communication and interpersonal skills, with a focus on building client relationships. Excellent organizational and problem-solving abilities. Ability to work collaboratively in a team-oriented environment.
At Risk Strategies Company, base pay is one part of our total compensation package, which also includes a comprehensive suite of benefits, including medical, dental, vision, disability, and life insurance, retirement savings, and paid time off and paid holidays for eligible employees. The total compensation for a position may also include other elements dependent on the position offered. The expected base pay range for this position is $

64,800.00-$100,000.00

annually, plus bonus. The actual base pay offered may vary depending on multiple individualized factors, including geographical location, education, job-related knowledge, skills, and experience.
Risk Strategies is the 9th largest privately held U.S. brokerage firm offering comprehensive risk management advice, insurance and reinsurance placement for property & casualty, employee benefits, private client services, as well as consulting services and financial & wealth solutions. With more than 30 specialty practices, Risk Strategies serves commercial companies, nonprofits, public entities, and individuals, and has access to all major insurance markets. Risk Strategies has over 200 offices and more than 5,300 employees as part of the Accession Risk Management Group family of companies.
Industry recognition includes being certified a Great Place to Work in 2023 and on the Inc. 5000 list as one of America's fastest growing private companies. Risk Strategies is committed to being good stewards for our company, culture, and communities by having a strong focus on Environmental, Social, and Governance issues.
Risk Strategies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at Risk Strategies by visiting our careers page: www.risk-strategies.com/careers.
Personal information submitted by California applicants in response to a job posting is subject to Risk Strategies' California Job Applicant Privacy Notice.