Job Description

If you are an experienced Collections Specialist looking for work in the Transportation field, Robert Half is hiring candidates likes you! This Collections Specialist position in the Chattanooga, Tennessee region is a short-term contract to full time opportunity. If you are determined to succeed and are looking for a new opportunity, contact us today!

Responsibilities

- Act as liaison in maintaining quality customer service and a positive company image by resolving customer account inquiries

- Oversee and update customer files to ensure data accuracy

- Pinpoint delinquent customer accounts through various means, e.g. written correspondence, phone contact, skip-tracing, and making arrangements for payment

- Comply with all Federal Fair Credit Reporting Act rules and regulations

- Control inbound and outbound collections calls and correspondence

- Ensure the processing of payments

- Register all customer payments to the correct reports

- Administer all billing and reporting activities in response to deadlines

- Process bankruptcy filings correctly when received

Please complete an application and call (423) 265-6522 for immediate consideration!

Requirements

- Deep understanding of Microsoft Excel

- Commercial collections experience

- Aging Reports experience

- Prior experience using accounting software

- Strong communication and interpersonal skills

- 2-3 years of prior high volume collections experience

- AA or BS/BA in Accounting preferred

- Effectively analyze customer accounts make decisions based on said analyses

**All candidates must undergo drug and background screening for consideration

Robert Half