Job Summary:
Under the direction of the Nurse Manager, the Medical Assistant performs a variety of tasks related to patient care and follow-up. As a team member, the Medical Assistant will demonstrate knowledge and skills to appropriately communicate and interact with the staff, patients, families and visitors of all age groups, while being sensitive to their culture and religious beliefs.
Job Responsibilities:
Prepare patients in a timely and appropriate manner and demonstrate a caring and compassionate attitude toward patients and staff
Demonstrate the ability to access and assist patients in emergency situations
Interviews patients, measure vital signs, including height, weight & BMI, blood pressure, pulse, temperature, allergies, review medication lists and document correct information in electronic medical record
Collect lab specimens, including phlebotomy, and complete all approved CLIA waived testing. Process outgoing labs
Assist the provider as needed during exams, treatments and procedures including acting as a chaperone for sensitive exams and procedures
Keep exam rooms stocked with adequate medical supplies and maintain instruments
Anticipates and prepares supplies needed for procedures to expedite patient care
Clean dirty instruments and to properly prepare them for sterilization as applicable
Perform EKGs when requested by provider
Demonstrate ability to do Audiogram and Vision Tests
Setting up suction and/or oxygen per provider request
Assist with EPSDT exams and update form and Health Maintenance Information
Complete Growth and Development Charts and Immunization Records (including MIIX)
Demonstrate the knowledge to operate clinical equipment
Do daily equipment checks (Ex - AED, Suction Machine, EKG, Oxygen, Sporox, Instruments, Etc.)
Willingness to assist providers, nurses and the front office as needed
Prompt in following the provider's orders
Demonstrate flexibility in job duties
Demonstrate appropriate documentation in the EMR/EPIC
Effectively communicates with the provider and other staff
Adheres to infection-control policies using universal precautions at all times and PPE as
appropriate
completes all mandatory training as required
Complete patient referrals, prior authorizations, and patient call backs
Expanded Role Responsibilities:
Under the direction of a physician, the medical assistant may perform additional job duties. These duties may not be performed when assigned to or working with a nurse practitioner.
Triage and process messages from patients and front office staff to provider
Administer medications including injectables
Job Requirements:
Current Certification as a Medical Assistant
Current Phlebotomy certificate
One year of clinical work experience
Current CPR Basic Life Support (BLS) through American Heart Association
Annual influenza vaccine
Basic knowledge of clinical operations
Basic knowledge of ICD-10/CPT codes
Maintain professional appearance and personal conduct at all times per policy
Demonstrates skills in written and oral communication
Ability to comprehend and perform duties with minimal supervision
Ability to prioritize work and accept constructive criticism
Ability to prepare reports and follow-up as necessary
Schedule patient appointments internally and externally
Must continuously listen, visualize and have dexterity and eye-hand coordination
Must have full range of body motion
Must frequently sit, reach, use both right and left forearm rotation, walk, stand, kneel and twist
Must perform other tasks as assigned by the Providers, Directors, RN nurse manager or LPN
Physical and Other Requirements:
Must be able to pass criminal background check, drug screen and physical assessment
Must occasionally kneel, twist and have ability to grasp firmly
* Must lift and carry, push and pull in excess of 10-50lbs
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