Job Description

Overview

We are seeking an experienced and dynamic

Club General Manager

to oversee daily operations and ensure an exceptional experience for members and guests. The ideal candidate will possess strong leadership, organizational, and customer service skills, with a proven track record in retail or hospitality management. This role involves managing staff, coordinating club activities, and maintaining operational excellence to foster a welcoming and efficient environment.

Hiring Immediately and MUST BE AT LEAST 21 year old to apply.

Duties

Lead and supervise club staff, including hiring, training, and evaluating team members to ensure high performance and excellent customer service. Oversee daily club operations, including membership management, event planning, and facility maintenance. Manage inventory control, purchasing, and merchandising to ensure the club is well-stocked and visually appealing. Handle financial responsibilities such as payroll, bookkeeping, cash handling, POS transactions, and budgeting. Develop and implement marketing strategies to promote club activities and memberships. Ensure compliance with safety standards and company policies; maintain a clean and organized environment. Conduct employee orientation, training & development sessions to enhance team skills. Manage shift scheduling to optimize staffing levels during peak hours. Oversee sales management efforts including retail sales, pricing strategies, and promotional campaigns. Foster positive relationships with members through excellent communication skills and personalized service. Utilize wireless sales techniques for promotional activities when applicable.

Experience

Proven management experience in retail, hospitality, or club environments with supervisory responsibilities. Strong skills in negotiation, employee orientation, interviewing, recruiting, payroll processing, bookkeeping, inventory management, POS systems, purchasing, supervising teams, retail sales & management, shift management, retail math & pricing strategies. Demonstrated leadership in store or club management with experience in merchandising, stocking, marketing, and customer service excellence. Excellent organizational skills with the ability to handle multiple tasks efficiently; strong communication skills including phone etiquette. Experience with budgeting & financial oversight; familiarity with administrative tasks such as training & development programs. Bilingual or multilingual abilities are a plus to serve diverse clientele effectively. This role offers an opportunity to lead a vibrant team within a dynamic environment while delivering outstanding member experiences through effective management practices.
Pay: From $18.75 per hour

Expected hours: 18.75 per week

Benefits:

Employee discount Flexible schedule Flexible spending account Paid time off
Application Question(s):

What would you say is your biggest flaw when managing and handling all of the employees under you ? Describe how you would handle scheduling a multitude of employee work hours over different work sections for a party of 6000. (I.e bartenders, servers, security, cashier, ticket agents)
Experience:

Management: 5 years (Required)
License/Certification:

Food Handler Certification (Required)
Shift availability:

Day Shift (Required) Night Shift (Required) Overnight Shift (Preferred)
Ability to Commute:

Newark, NJ 07102 (Required)
Work Location: In person