Job Description

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it\'s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you\'ll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary:

Beaver Creek: At the gate, you leave everyday life behind. That\'s why people travel to Beaver Creek, Colorado from all over the world, and many make it a tradition. The drama of rock and sky, the sheer grandeur of this place, is one reason. That it is North America\'s World Cup mountain is another. It is also a place of intimacy. A private resort hidden from view, with the power to bring people together.

Job Specifications:

• Housing: May Be Available
• Outlet: Bachelor Gulch Club
• Expected Pay Range: $20.00 - $22.76 / hour
• Shift & Schedule Availability: Full Time and Part Time
• Skill Level: Entry

The Club Concierge duties include, but are not limited to:

• Staff the BGC Members\' Lounge and conduct all open and close procedures.
• Answer all member inquires (via email, phone and in person) pertaining to BGC events, events and other local information and enforce club policies in accordance with the Membership Plan
• Monitor consumption of food and beverages in lounge, prepare and restock all f & b for lounge, create f & b requisitions for inventory and
• Monitor and log member traffic in BGC Members\' Lounge
• Book reservations and manage member data in ALICE
• Maintain tidiness and cleanliness of BGC Members\' Lounge at all times.
• Clear dirty dishes, wipe tables, fluff cushions, organize newspapers, water plants etc.
• Maintain a professional yet approachable representation with the club members and must be highly organized and detail oriented
• Issue Member Club Ski Passes/Club I.D.s and update member data using Guest Connect.
• Product Sales and Service Sell and issue EPIC Passes for members and their families.
• Organize and book / manage Zach\'s Cabin Snowcat Transportation reservations and daily operations.
• Assists Club Management with other duties as assigned.

Job Requirements:

• Previous experience working directly with high profile, sophisticated guests.
• Effective, knowledgeable, communications skills must be at a high level.
• Professional writing skills for email communications
• Word processing skills in Microsoft Word, Excel, and Outlook.
• General working knowledge of the Vail and Beaver Creek Resorts- preferred
• Must be able to lift 30 lbs
• Food and beverage experience - preferred
• Some knowledge of ALICE, Clubhouse Online, and Guest Connect Systems - preferred

The expected pay range is $20.00 - $22.76. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 497020
Reference Date: 07/31/2023
Job Code Function: Concierge

Beaver Creek Ski Resort