Job Description

Why We're Here:

At Brave Health, we are driven by a deep commitment to transform lives by expanding access to compassionate, high-quality mental health care. By harnessing the power of technology, we break down barriers and bring mental health treatment directly to those who need it most--wherever they are. As a community health-centered organization, we are dedicated to ensuring that no one is left behind. Nearly 1 in 4 people in the U.S. receive healthcare through Medicaid, yet two-thirds of providers don't accept it. Brave Health is stepping up to close this gap by making mental health care accessible, affordable, and life-changing for all.

We are currently seeking a full-time Clinical Specialists to join our team. This role is 100% remote and may be based anywhere in Florida. The full-time schedule will be Monday-Friday 8 am-5pm ET with a one hour lunch.

Responsibilities

Utilize motivational interviewing techniques to explore and resolve ambivalence regarding engaging in services Complete all paperwork, referrals, and case notes in an accurate and timely manner. Facilitate linkage to internal and external services/resources Actively and accurately match patient with internal service providers and facilitate scheduling Work with patients to resolve barriers to services Complete outbound calls to provide additional support to at-risk patients to support attendance to initial therapy appointment Assess for lethality and clinically escalate when necessary to ensure safety and well-being of patients. Cover clinical escalation while Lead Clinical Specialist is on lunch and/or on PTO Work collaboratively with peer support team to identify patients who need additional support Complete assessments (as needed) for patient overflow

Skills

Very strong at direct patient contact at volume, communicating status and issues to managers, and executing steps and written records and actions on time Your accuracy and speed is a strong match to an extremely high volume, deadline oriented, fast paced role. Working knowledge of DSM 5 nomenclature Ability to provide Crisis intervention/stabilization and verbal de-escalation Ability to work independently and on a team Strong communication skills Ability to manage multiple projects simultaneously Resourceful, a good problem solver and organized Deadline oriented Able to utilize clinical judgment to make decisions

Qualifications:

Highly motivated, results-driven History of accuracy, volume processing and meeting deadlines Bachelor's degree from an accredited university or college with a major in counseling, social work, psychology, nursing, rehabilitation, special education, health education, or a related human services field; master degree preferred Fluency in English, Spanish (preferred); proficiency in other languages a plus Willing to become peer certified

Compensation:

$18/hour with full benefits

Brave Health is very proud of our diverse team who cares for a diverse population of patients. We are an equal opportunity employer and encourage all applicants from every background and life experience to apply.