Client Success & Wellness Enrollment Coordinator

Charlotte, NC, US, United States

Job Description

Be the Reason Someone Finally Commits to Their Health



At

Carolinas Natural Health Center

, we've spent over 20 years helping people experience true healing through natural medicine. We're a faith-led, mission-driven practice dedicated to guiding people toward long-term health transformation -- physically, mentally, and spiritually.

We're looking for a

Client Success & Wellness Enrollment Coordinator

-- a confident, compassionate professional who loves connecting with people and guiding them through one of the most important decisions of their lives: investing in their health.

This position blends

consultative sales, client onboarding, and customer care

. You'll meet with clients after their initial consultation, help them understand their personalized program, and support them through enrollment, payment, and scheduling. You'll also coordinate supplement orders, track engagement, and help clients stay connected to their care journey.

This isn't cold calling -- it's

high-touch, relationship-based enrollment

where empathy and professionalism meet results.

What You'll Do



Guide clients through enrollment, payment, and financing options Manage onboarding logistics: scheduling, labs, and communication Coordinate supplement orders, refills, and promotions Reconnect with past clients and support renewals Collaborate with the clinical team to deliver exceptional client care Track activities in CRM and report on results

You're a Great Fit If You...



Have at least

2 years of experience

in sales, enrollment, or patient coordination Are comfortable discussing money, value, and financing options Thrive in fast-paced, client-facing environments Bring positivity, empathy, and strong follow-through Have a passion for

natural health, personal growth, and service


What You'll Love



Purposeful work helping people transform their lives Supportive,

faith-led team

culture Base pay

$50,000-$60,000 + bonus potential

Wellness Benefits:

We don't offer traditional health insurance. Instead, we invest in your wellbeing with a wellness benefits program that includes reimbursements for your personal health investments, access to clinic services at cost, and support for holistic self-care. Professional growth into leadership or senior client success roles

Schedule



Full-time, in-person (Charlotte, NC)

Monday-Friday | 8:30 AM - 5:00 PM

How to Apply



Please include your

resume

and a brief note sharing:

Why you're passionate about natural health and helping others heal A story about how you've helped someone make a meaningful decision

Carolinas Natural Health Center



Experience true healing. Live your purpose.

Job Type: Full-time

Base Pay: $50,000.00 - $60,000.00 per year

Benefits:

Paid time off Paid training
Application Question(s):

How many years of experience do you have in sales, client enrollment, or patient coordination? This role involves discussing program investments and financing options with clients. Are you comfortable having those types of conversations? What draws you to working in natural health or holistic wellness, and why does this mission resonate with you? Describe a time when you helped someone make a difficult decision that improved their life.
Ability to Commute:

Charlotte, NC 28226 (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD5983846
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    50000.0 60000.0 USD
  • Employment Status
    Permanent
  • Job Location
    Charlotte, NC, US, United States
  • Education
    Not mentioned