Client Service Specialist

Houston, TX, United States

Job Description


EOE STATEMENT: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Overview:

VLS Environmental Solutions, LLC is the recognized industry leader in providing Environmental Solutions to our Industrial and Manufacturing clients. A financially stable company that has experienced significant organic and inorganic growth over the past several years, VLS offers the perks of a big company (competitive pay, great time off packages, and solid benefits, including paid life insurance and a 401(k) match of up to 5%) combined with the collaborative and results-driven culture of a small one.

SUMMARY:

This position will be the primary contact for VLS clients and transporters to schedule inbound deliveries to our facility. Daily functions include managing all schedule requests, maintaining, and monitoring the site\'s daily schedule, data entry of delivery details, review of inbound shipping documents, sourcing transportation for client\'s inbound deliveries, preparing shipping documents and organizing outbound loads. To be successful in this role the candidates should be organized coordinator who communicates effectively with the site manager and staff, sales, clients, and transporters.

Responsibilities:

  • Primary contact for initiating schedule of inbound/outbound loads.
  • Report and record discrepancies as required.
  • Effectively interact with sales, clients, truck drivers, plant operators and office staff.
  • Analyze and prepare summaries, reports and documents needed for individual waste streams and drivers.
  • Creates schedule and prioritizes job orders for plant processing and operation optimization.
  • Follow up with all stakeholders to expedite the inbound flow of materials and documents to meet plant floor schedule, regulatory requirements, and client expectations.
  • Receive and process client scheduling requests via telephone, email, or fax.
  • Improving quality results by evaluating processes; recommending changes.
  • Work closely with facility personnel to ensure clients follow delivery guidelines and requirements and contact clients with any issues or irregularities.
  • Prepare Non- Hazardous labels, manifest, and other required paperwork that must accompany each load.
  • Solicit transportation and service requests for customers delivering within the United States.
  • Basic knowledge of financial tasks to assist accounting functions if needed.
  • Any other duties assigned by manager.
PM22

POSITION REQUIREMENTS: REQUIREMENTS:
  • High-School diploma or general education degree (GED)
  • Associate degree/Relevant certification a plus
  • 1-2 year fast-paced logistics industry or manufacturing environment experience preferred
  • Competency in MS Office, Access, databases, and accounting software.
  • Hands on experience with spreadsheets and financial reports
  • Strong written and verbal communication skills
  • Excellent Organizational skills
  • Scheduling and Administrative skills
  • Ability to respond to situations in a prompt and professional manner
The above statements are intended to describe the general nature and level of the work being performed by person/people assigned to this work. These are not to be construed as an exhaustive list of all duties, responsibilities, and skills associated with it. VLS Environmental Solutions reserves the right to amend and change responsibilities to meet business and organizational needs.

SHIFT: Days

RAIL, WASTE, MARINE, CORPORATE:

POSITION:

EXEMPT/NON-EXEMPT: Non-Exempt

OPEN DATE: 8/4/2023

LOCATION: TX, Houston

ABOUT THE ORGANIZATION: VLS Environmental Services is the recognized industry leader in providing Environmental Solutions to our Industrial and Manufacturing clients. A financially stable company that has experienced significant organic and inorganic growth over the past several years, VLS offers the perks of a big company (competitive pay, great time off packages, and solid benefits, including paid life insurance and a 401(k) match of up to 5%) combined with the collaborative and results-driven culture of a small one.

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VLS Environmental Solutions

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Job Detail

  • Job Id
    JD4328818
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Houston, TX, United States
  • Education
    Not mentioned