Client Service Representative Reno, Nevada

Reno, NV, United States

Job Description


Job Functions, Duties, Responsibilities and Position Qualifications:

Quality is in our DNA -- is it in yours?

Multi-tasking is your middle name. You\xe2\x80\x99ve got great typing skills, a passion for solving problems, you may have some laboratory billing experience, and you have a way of explaining things that helps people feel valued. You\xe2\x80\x99re also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.

Join our team of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions.

Western Pathology Consultants

Location: Reno, NV 89503

Days: Monday - Friday

Hours: 8:00 AM - 4:30 PM

Full-time: Benefit Eligible

In this role, you will:

  • Provide patients, clients, and the laboratory team with exceptional service, over the phone and in person, while you complete a wide variety of office tasks.
  • Work in a laboratory and office environment.
  • May package patient specimens for shipment, completing data entry and ensuring accuracy.
  • Process billing claims, analyze accounts, and help callers understand their charges.
  • Champion safety, compliance, and quality control.
All you need is:
  • High School Diploma or equivalent
  • 1 year of laboratory billing experience is preferred.
  • Exceptional communication skills
  • Top notch typing proficiency (at least 35wpm) and accuracy, including 10-key.
  • Ability to thrive in a fast-paced environment while meeting deadlines
  • A strong ability to multi-task.
Bonus points if you\xe2\x80\x99ve got:
  • Associate degree or higher
  • 2+ years of laboratory billing experience, and experience in an anatomic pathology laboratory
  • Data entry experience in a production environment
We\xe2\x80\x99ll give you:
  • Appreciation for your work.
  • A feeling of satisfaction that you\xe2\x80\x99ve helped people.
  • Opportunity to grow in your profession.
  • Free lab services for you and your dependents
  • Work-life balance, including Paid Time Off and Paid Holidays
  • Competitive benefits including medical, dental, and vision insurance.
  • Help saving for retirement, with a 401(k) plus a company match.
  • A sense of belonging \xe2\x80\x93 we\xe2\x80\x99re a community!
Company:

Sonic Anatomic Pathology

We also want you to know:

This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.

Scheduled Weekly Hours: 40

Work Shift: 1st Shift (United States of America)

Job Category: Laboratory Operations

Company: Western Pathology Consultants

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Sonic Anatomic Pathology

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Job Detail

  • Job Id
    JD4367200
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Reno, NV, United States
  • Education
    Not mentioned