Job Description

Client Experience & Practice Coordinator (Chiropractic Assistant)

Happiness Chiropractic & Wellness | Austin, TX

Happiness Chiropractic & Wellness is seeking a Client Experience & Practice Coordinator to be the welcoming heart, cheer leader and organizational backbone of our practice. This role is ideal for someone who loves people, values wellness, and enjoys and takes pride in creating seamless, exceptional, elevated experiences for clients in a professional environment.

Compensation & Benefit

Base Pay: $20-$23 per hour, based on experience Performance-based bonus eligibility in base pay after the first 30 days Ongoing bonuses available for exceptional performance, leadership, and contribution to practice growth after 90 days Wellness Benefits Free chiropractic care Discounted wellness products Paid Time Off (PTO) Supportive, growth-oriented work environment
Key Responsibilities

Client Experience

Create a warm, professional welcome for Practice Members and new clients Manage check-in and check-out with clarity and ease Assist with scheduling, confirmations, rescheduling, and waitlists Support intake forms, posture photos, and digital systems
Office Operations

Maintain an organized, calm, and polished front desk environment Assist with payments, packages, and basic administrative tasks Support smooth daily flow during high-volume care times
Communication & Follow-Up

Respond to phones, texts, and emails with professionalism and care Assist with client follow-ups, reminders, and practice initiatives Ensure clients feel informed, supported, and valued
Social Media & Practice Visibility

Capture simple, authentic content in the office (photos, short videos, behind-the-scenes moments, events, testimonials with permission) Assist in posting or preparing content for platforms such as Instagram and Facebook Support highlighting events, wellness offerings, and the culture of the practice Help maintain a positive, aligned online presence that reflects our values
Growth, Events & Culture

Support in-office events, workshops, and community offerings Assist with referral initiatives and client engagement Uphold the practice's values of presence, integrity, and elevated care
Ideal Candidate

Warm, emotionally intelligent, and highly organized Comfortable with technology and learning new systems Has basic social media experience and enjoys creating simple, engaging content Calm under pressure and able to multitask gracefully Aligned with wellness, personal growth, and holistic care Reliable, professional, and excited to grow with the practice Tech-savvy and quick to learn new systems Familiar with or experienced in Canva (basic graphic creation or content support) Scheduling platforms (Acuity, Jane, or similar) EHR systems Google platforms (gmail, google docs/drive) In addition to front-office and client support, this role includes light social media involvement, helping highlight the energy, care, and community of the practice.
Why Join Our Practice

Competitive pay with clear bonus opportunities Paid time off and free chiropractic care Opportunity to contribute creatively through social media Supportive, growth-oriented environment Be part of a purpose-driven wellness practice
Schedule

Part-time or full-time (to be discussed based on availability and fit) Must have own transportation be available for occasional weekend events or business training travel a few times a year
How to Apply

Please submit your resume and a brief note sharing:

1. Why this role interests you

2. Any experience you have with above requirements

3. Ideal features you possess that would make you the very best candidate for consideration.

Job Type: Part-time

Pay: $20.00 - $23.00 per hour

Expected hours: 30 - 35 per week

Benefits:

Employee discount Paid time off
Work Location: In person