Client Experience Coordinator / Front Desk
Frisco, TX, US, United States
Job Description
We are hiring a Client Experience Coordinator for our Frisco Medspa. You will handle hot social media leads, make outbound/inbound calls, schedule appointments, collect deposits, send confirmations, manage client flow, greet clients, take payments for scheduled treatments at check-in, collect 5-star reviews, and document important client notes.
You do not handle rebooking or sales -- that is done by our Concierge team. Your focus is creating a luxury front desk experience and ensuring clients arrive smoothly and on time.
Responsibilities
Handle hot social media leads & convert them into appointments Outbound + inbound calls, scheduling, and deposit collection Send appointment confirmations & reminders Greet clients, offer hospitality, verify details Take payments for scheduled treatments at check-in Maintain a clean and high-end front desk environment Collect 5-star reviews & document key client notes Support treatment flow & coordinate with aestheticians * Follow SOPs and maintain smooth daily operations
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Job Detail
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Job IdJD6133824
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationFrisco, TX, US, United States
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EducationNot mentioned