Job Description

Client Care & Administrative Coordinator (Part-Time, Remote -- Fri/Sat/Sun)

$17/hr

15-20 hours per week

Job Type:

Part-time

Schedule:

Friday, Saturday, Sunday

Location:

Remote (Work From Home)

About Us

We are a rapidly growing mobile pet care company serving Jacksonville, Surf City, and surrounding areas. Our team is expanding, and we are looking for a weekend administrative professional who takes pride in organization, customer service, and clear communication.

Job Overview

The

Client Care & Administrative Coordinator

is responsible for providing excellent customer service, managing incoming inquiries, scheduling appointments, and supporting light administrative tasks. This position is ideal for someone who is personable, efficient, and comfortable working independently.

This is a

weekend-only role

with the potential to expand into a full-time position as the company continues to grow.

Responsibilities

Customer Service & Communication

Answer incoming calls, texts, email inquiries, and web forms Provide service details, pricing information, and scheduling guidance Convert new client leads into confirmed appointments Maintain a friendly, professional, and responsive communication style

Scheduling & Operations Support

Schedule grooming and pet sitting appointments using our CRM Confirm appointments and manage changes/cancellations Keep records accurate, up-to-date, and well organized Assist with basic logistics to support weekend operations

Administrative Support

Assist with onboarding documentation (I-9s, employee forms, etc.) Help manage internal communications and simple HR-related tasks Support general administrative duties as assigned

Qualifications

Required:

Strong customer service skills Excellent verbal and written communication Highly organized with strong attention to detail Reliable and self-motivated Able to multitask in a fast-paced environment Comfortable using computers, apps, and CRM systems Quiet work-from-home space & high-speed internet

Preferred (not required):

Experience in pet care, grooming, veterinary, or mobile service industries Previous scheduling or administrative experience

Compensation

$17 per hour

15-20 hours per week Remote work

Current Benefits:

Remote work flexibility Potential to expand to full-time position

Full-Time Benefits (if role expands):

401(k) retirement plan Paid Time Off (PTO)

Work Schedule

Friday: Required

Saturday: Required

Sunday: Required

Additional hours may become available over time

Opportunity for Growth

This role may expand into a

full-time administrative position

as the business scales into additional service areas and vans.

How to Apply

Applicants should submit:

A resume A brief note explaining why this role is a good fit
Job Type: Part-time

Pay: From $17.00 per hour

Expected hours: 15 - 20 per week

Benefits:

401(k) Employee discount Paid time off
Work Location: Remote