Job Description

Posting End Date:

Work Place Flexibility: Onsite

Legal Entity: Entergy Arkansas, LLC

***Position will be filled as a Clerk-Dist I through Clerk IV-Dist depending on experience.***

***This position will be assisting the Russellville and Conway networks equally. Travel between the local offices will be required.***

JOB DUTIES/RESPONSIBILITIES * Support and actively participate in Safety programs and Safety meetings.

• Provide clerical support to the network. Operate in AM/FM OM .
• Ability to work minimum of 16 hours during storm situations.
• Receive and process customer requests and other customer issues; Review and process CUTD tickets from DIS and CCS; Call customers to discuss basic information regarding their requests; Memo accounts in CCS/DIS/DSS with information acquired from customers, engineering associates and network employees; Generate service orders and service requests for required work; Set appointments using Outlook calendars and verbal notifications; Relay information to network employees and others with radio, cell phones and pagers; Monthly Vehicle entry.
• Set up customers for invoicing; Research customer accounts in CCS; Maintain Public Liability files. Operate in Time & Labor programs.
• Change commit dates on Work Requests, SO\'s and SR\'s; Answer area phones as needed; General filing, copying and other clerical tasks as assigned by the network supervisor.
• Occasionally provide support to other areas of the system during restoration during storms.

MINIMUM EDUCATION REQUIRED OF THE POSITION:

• High School Diploma or equivalent

COMPANY TESTING REQUIREMENT:

• Successful completion of the EEI SASS test
• Candidates selected to take the SASS test will be invited via e-mail *MONITOR YOUR SPAM/JUNK EMAIL

Primary Location: Arkansas-Russellville Arkansas : Conway || Arkansas : Russellville
Job Function: Skilled / Craft
FLSA Status:
Relocation Option: No Relocation Offered
Union description/code:
Number of Openings: 1
Req ID: 112498
Travel Percentage:Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click to view the EEO page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Entergy Pay Transparency Policy Statement: The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company\'s legal duty to furnish information. 41 CFR 60-1.35(c). and .

Pay Transparency Notice:

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

EEI Testing:

One way that Entergy has found to identify and assess the abilities and skills needed for certain jobs is through pre-employment testing. If this position does require an EEI test, the type of test will be located under the qualifications section of the job posting. If you are invited to a test session, we strongly recommend you review and complete the practice test as well as review the testing brochure for your respective test. The test brochure will give you critical information on the test such as time allocated and number of questions. Also, keep in mind that the actual test is timed; you should practice timing yourself while doing the practice tests. The practice test information and test brochures can be located by going to the EEI website, , Logon ID: entergy, password: practice test (2 words). Travel expenses incurred in connection with EEI testing are non-reimbursable.

In addition to EEI testing there is also Fit-for-Duty testing which will identify and assess the abilities and skills needed for certain jobs. If this position does require Fit-for-Duty testing, the type of test will be located under the qualifications section of the job posting.

WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.

Entergy