Claims Administrative Support Specialist Job Number:208328
As a claims support specialist on our Home & Property team, you\xe2\x80\x99ll help ensure our property claims process runs smoothly and efficiently. You\xe2\x80\x99ll partner with and provide administrative support to claims adjusters and leaders. You\xe2\x80\x99ll process payments, reassign claims, answer file-related questions and provide guidance around system practices. This is a remote position. Duties & responsibilities
Help with writing, processing, uploading, mailing and general handling of correspondence and other file-related information
Backup phone coverage during customer service high call volume
Monitor claim assignments, adjuster profiles, and state licensing requirements in claims distribution systems
Maintains and updates all claims adjuster licensing renewals, Continuing Education (CE) credits, and appointments
Must-have qualifications
Bachelor\'s degree or higher
Instead of the above, Associate\'s degree and a minimum of two years work experience within financial services, information technology, data analysis, customer service or related field.
Instead of a degree, High School diploma/GED equivalent and a minimum of three years work experience within financial services, information technology, data analysis, customer service or related field.
Compensation
$18-$20/hour
Gainshare bonus up to 16% of your eligible earnings based on company performance
Schedule
Monday-Friday, 8:00am-5:00pm EST with some flexibility
Benefits
401(k) with dollar-for-dollar company match up to 6%
Medical, dental & vision, including free preventative care
Wellness & mental health programs
Health care flexible spending accounts, health savings accounts, & life insurance
Paid time off
Paid & unpaid sick leave where applicable, as well as short & long-term disability
Parental & family leave; military leave & pay
Diverse, inclusive & welcoming culture with Employee Resource Groups
Career development & tuition assistance
Equal Opportunity Employer
Job: Administrative
Primary Location: United States
Schedule: Full-time
Employee Status: Regular
Work From Home: Yes
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