Job Description

This position is located at our offices in Matthews, NC. This is not a remote position.
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Join a team where compassion meets excellence-we're dedicated to delivering heartfelt care and making a meaningful difference in every patient's life!

Advantages:

On-Demand Pay

-Get paid as soon as tomorrow for the work you do today!

Family-Like Atmosphere

- Be part of a supportive and welcoming team.

Great PTO & Benefits

- Enjoy time off and benefits that support your well-being.

Tuition Assistance

- Advance your career with educational opportunities.

Benefits and Perks:

DAILY Pay! Benefit eligibility the first of the month following 30 days Comprehensive benefit packages including medical, dental, and vision, and more. Health Savings Account available with employer contribution. 401K through Fidelity Employer-paid life insurance (FT employees) Robust Employee Assistance Program Generous Paid Time Off (PTO) Educational, leadership, and tuition opportunities Various discount programs offered, including discounted childcare programs through KinderCare Wellness programs offered through WebMD Employee recognition programs Culture of employees creating an IMPACT!

Program details can vary amongst buildings. Please see HR for the facility-specific benefit plans.

Position Summary:

The primary purpose of the Centralized Intake Coordinator position is to manage all aspects of the patient referrals process, which includes establishing and maintaining positive relationships with customers and referral sources in a timely manner. Assists with ensuring proper medical equipment and supplies are ordered and communities are prepared for clinical needs of patients transitioning from acute care as well as entering referrals, leads, insurance verification and other required information into CRM.

Education/Qualifications:

Must have a working clinical knowledge of medical terminology and have exceptional knowledge of SNF clinical capabilities. Must have the ability to read, interpret and analyze referral information to provide appropriate response and have sufficient knowledge of financial payers and pre-cert requirements. Must possess basic computer skills and ability to navigate through various software programs, including referral software and electronic health records software. Must have working knowledge of SNF referral process or SNF experience.

Shifts and Wages:

Full-Time Opportunity Available Shift Needed: Days Wage: $60,000 - $65,000 Annually, Based on Skillset and Experience

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their actual or perceived gender, race, color, national origin, religion, disability, age, military or veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.