Job Description

Optimal Therapy is a leading private practice that specializes in physical and occupational therapy with 12 clinics dedicated to exceptional patient care. Our team is passionate about helping patients recover, improve mobility, and regain independence through personalized treatment plans.

Position Overview:

We are seeking a

Central Scheduler

to join our administrative team. This role is crucial to ensure seamless appointment scheduling across our 12 clinics and deliver outstanding customer service to patients. The ideal candidate is detail-oriented, organized, and able to multitask in a fast-paced environment.

Key Responsibilities:

Schedule patient appointments across multiple clinic locations via phone, email, and online requests. Manage and optimize provider schedules to ensure efficiency and patient flow. Confirm and reschedule appointments as needed while minimizing gaps in the schedule. Verify patient insurance information and eligibility prior to scheduling. Provide excellent customer service by addressing patient inquiries and concerns. Collaborate with clinic staff to accommodate urgent scheduling needs. Maintain accurate records and documentation in the scheduling system.

Qualifications:

High school diploma or equivalent (Associate's or Bachelor's degree preferred). Prior experience in medical scheduling, customer service, or a related field (experience in physical therapy or rehabilitation is a plus). Proficiency in Google Platforms and electronic health records (EHR) Strong communication skills, both verbal and written. Ability to multitask and work efficiently in a high-volume environment. Attention to detail and problem-solving abilities.

What We Offer:

Competitive salary based on experience. Health, dental, and vision insurance. Paid time off (PTO) and holidays. 401(k) retirement plan with employer match. Professional development and growth opportunities. Supportive and collaborative work environment.
If you are an organized and customer-focused professional looking for a rewarding role in healthcare, we would love to hear from you!

We look forward to welcoming you to our team!

Please visit ourwebsite, www.optimalptlv.com, to see who we are and visit our career page.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

401(k) matching Dental insurance Disability insurance Health insurance Health savings account Life insurance Paid time off Vision insurance
Ability to Commute:

Henderson, NV 89012 (Required)
Ability to Relocate:

Henderson, NV 89012: Relocate before starting work (Required)
Work Location: In person