Center Director (rn Or Np)

Knoxville, TN, United States

Job Description


Paragon Healthcare is a rapidly growing healthcare company that offers many different infusion healthcare solutions for patients. We have a multitude of Nurse Practitioner managed outpatient Infusion Centers throughout Texas, Tennessee, and Georgia, with plans for further expansion across the US. The Infusion Centers provide a comprehensive list of infusions including but not limited to biologics, antibiotics, hydration therapy, iron, and enzyme replacements. The Centers do not provide chemotherapy or blood products. We believe in providing the highest quality healthcare solutions in an ethical and patient-focused environment.

The Center Director is responsible for overseeing, supervising and overall staffing of the facility, quality and safety of patient care, flow, and process of the infusion suite in addition to providing services to patients under the Nurse\xe2\x80\x99s Scope of Practice. The Center Director delegates duties and patient care to applicable staff within their facility as necessary.

Experience/Education:

  • Current RN/NP license in good standing with all governing bodies required.
  • Remain current and achieve required continuing education units.
  • Previous management experience preferred.
  • IV skills required.
  • Ability to multitask required.
  • Excellent customer service skills required.
  • Excellent computer and typing skills necessary for company workflow and completion of daily tasks.
Health Status Requirements:
  • Ability to lift 60lbs.
  • Appropriate immunizations current.
  • TB screen (as required by policy).
  • Hepatitis B vaccine or signed waiver.
  • Other state required health tests allowable by law.
Major Responsibilities:
  • Abides by company policies and procedures as well as INS standards of practice, OSHA guidelines, State Nurse Practice Act and state board laws/guidelines.
  • Monitors Clinical Staff in the clinic for compliance of company policies/procedures and take immediate corrective action. Notifies supervisor when necessary.
  • Screens all new referrals to infusion center for clinical appropriateness to treat.
  • Ensures that all medication orders are complete, appropriate, accurate, and up to date prior to treatment.
  • Forwards all patient documentation to clinical staff in appropriate location and to reimbursement staff.
  • Delegates duties to ensure appropriate levels of medications, infusion and office supplies are maintained in order to contain inventory costs.
  • Administers infusion therapy to patients according to company and INS guidelines.
  • Maintains daily schedule of patient visits in designated scheduling software.
  • Responsible for center staffing, utilizes part time and PRN staff to ensure schedule coverage.
  • Is available and supportive to staff, patients, and referral sources when needed.
  • Schedules and holds monthly staff meetings.
  • Assists in the implementation of specific plans of action for special projects.
  • Provides supervisor with goals and requested information in a timely manner and as specified by senior leadership team.
  • Assures that INS, State Department of Health, and Infusion Therapy Program standards of care and clinical practice are maintained through new hire orientation and annual competency assessments, as well as monitoring daily care provided by clinic staff.
  • Demonstrates effective time management skills while performing responsibilities of the Center Director.
  • Assists with the recruitment, retention, development, and ongoing evaluation of qualified staff.
  • Assists in effective communication between the patient and the company, to include documentation of suggestions, complaints, and requests.
  • Understands and adheres to all applicable state, local and Federal laws and / or regulations including maintaining patient confidentiality through abiding by HIPAA laws/regulations.
  • Establishes and maintains positive working relationships with internal and external customers as well as all company employees.
  • Displays a neat, clean, and professional appearance at all times.
  • Works with center team to maintain the infusion center in a neat, clean and organized manner.
  • Completes payroll and all necessary documentation in a timely and accurate fashion.
  • Meets expectations for customer satisfaction and anticipates customer needs.
  • Handles customer/patient complaints in a fair and empathetic manner.
  • Performs other duties as required.

Paragon Healthcare, Inc.

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Job Detail

  • Job Id
    JD4334458
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Knoxville, TN, United States
  • Education
    Not mentioned