Job Description

JOB TITLE:

Cash Applications Specialist

GENERAL SUMMARY OF DUTIES:

United Digestive's Cash Applications Specialist is responsible for reviewing and reconciling claims with payments for healthcare services rendered.

REPORTS TO:

Revenue Cycle Manger

RESPONSIBILITES

Duties include but are not limited to:
Reconciling posted checks received with checks deposited Processing write-offs in accordance with Federal/State regulations and/or company policy Post debits and credits to practice management system in accordance with insurance explanation of benefits (EOB) Investigate variances between logs and posting, reporting root causes to management. Investigate payments categorized as issued but not yet posted to the practice management system. Partner with billing, A/R, and collections teams to improve processes and resolve payment issues. Partner with Payer Relations to resolve payor setup issues. Partner with Finance to ensure reconciliation is carried out from the PM system through the financial systems. Communicate effectively with other employees and patients regarding the details of the different insurance payment methods and associated allowances. Follow all company policies and payer regulations to maintain accuracy and protect patient data. Productivity based assignments to be completed within period assigned May be required to work occasional overtime Performs other duties and special projects as assigned

REQUIRED EDUCATION, SKILLS, & EXPERIENCE

High School Diploma or GED required. A minimum of 5 years' experience in healthcare payment posting and accounts receivable follow-up; or a combination of education, training, and experience in a healthcare business office environment. General math skills and proficiency using a 10-key calculator are required. Must have knowledge of Medicare/Medicaid, Blue Cross and United Healthcare payment methods, rules, and regulations along with the billing and payment forms associated with all insurances. Must have experience with computer and business software programs including EXCEL and Microsoft Office.

ADDITIONAL SKILL AND EXPERIENCE

Cash Applications Specialist must be able to:Display a professional outgoing warm and helpful attitude Provide a high level of customer service Communicate effectively with other employees and patients regarding the details of the different insurance payment methods and associated allowances. Communicate clearly with patients and coworkers through telephone, email, and in-person Plan, prioritize, and complete multiple tasks as delegated by the Revenue Cycle Manager Detail oriented and possess strong time management skills to manage multiple priorities Work under pressure, assess, respond, and communicate issues in a timely manner Maintain composure and set a professional example to patients and coworkers

PHYSICAL/MENTAL/ENVIRONMENTAL DEMANDS

Requires sitting and standing associated with a normal office environment, travel as business needs dictate.

DRUG FREE WORKPLACE

United Digestive is a drug free workplace. All offers of employment are contingent upon passing a pre-employment drug screening.

EQUAL OPPORTUNITY EMPLOYER

United Digestive is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, military or veteran status, gender, color or national origin in its employment practices.