COMPANY OVERVIEW
Volunteers of America Chesapeake & Carolinas empowers self-reliance and inspires hope. As a church without walls, we do this through personalized housing, ministry, health, and human services that benefit vulnerable individuals, their families and the community. Founded in 1896 in Baltimore, MD by social reformers, Ballington and Maud Booth, we were one of the first of over 30 affiliates of Volunteers of America \xe2\x80\x93 one of the nation\xe2\x80\x99s largest and most comprehensive human services organizations. Our founders envisioned a movement dedicated to reaching and uplifting the American people. On behalf of the organization, the Booths pledged \xe2\x80\x9cto go wherever we are needed, and do whatever comes to hand\xe2\x80\x9d. Their declaration continues to guide Volunteers of America\'s impact on \xe2\x80\x9cHelping America\xe2\x80\x99s most vulnerable\xe2\x80\x9d.


Through a dedicated and committed team of more than 850 employees and thousands of volunteers, we provide critical care, support services and hope to thousands of people each year throughout Virginia, Maryland, the District of Columbia and the Carolinas. We firmly believe our employees drive the success of the organization. Through our diversity, equity and inclusion efforts, we endeavor to attract, engage and retain qualified, diverse, compassionate individuals to join our journey and experience a work environment that offers challenging, stimulating and financially rewarding opportunities.


JOB SUMMARY


This position will report to the Program Director and will provide key linkages for clients beginning at their intake and assessment following through to their attainment or maintenance appropriate community support. The position will promote accessibility, outreach to targeted populations, and provide case management, advocacy and wraparound supports and services with the VA and in the community. This position will provide day-to-day support and services for participating veteran households. Has relevant experience in supportive services to veterans.


REQUIREMENTS

• Bachelor\'s degree in a Mental Health field (e.g.: Social Work, Psychology, Counseling)
• Must have relevant experience providing onsite crisis intervention support, transitional support, referrals and follow-ups.
• Strong interpersonal and communication skills that fosters an ability to work cooperatively and effectively with treatment team members, individuals and family members in the provision of services to meet the goals developed in the Person-Centered Plan.
• Provide the appropriate documentation for service delivery including treatment goals, progress notes and billing and submit documentation as specified by Medicaid and VOACC standard
• Counsels individuals or groups regarding psychological or emotional problems, such as stress, substance abuse, or family situations, using evaluative techniques, and develops and implements therapeutic treatment plan
• Provide therapeutic interventions to the identified client in order to enhance and foster the clients optimal functioning and interactions in the home and community.
• The ability to multitasks and handle a non-traditional work environment.

• The ability to be a self-started and work independently with limited supervision at times.

• Bilingual in any language a plus.
  

Qualifications
RESPONSIBILITIES:

• Coordinate outreach efforts for the Veterans Program including but not limited to: establish an outreach plan to target the three categories of eligible participants as outlined in the Staff Sergeant Parker Gordon Fox Suicide Prevention Grant Program, program guide, develop a set schedule to visit the VA, shelters, and other places that veteran families are likely to congregate, and develop communication/ updates with the VA and other community providers.
• Screen potential program participants for program eligibility using VA-approved forms and follow up with applicable agencies to verify information including veteran and income status.
• Provide the following SSG Fox SPGP services as outlined in the program guidelines:

(1) Outreach to identify those at risk of suicide (2) Baseline Mental Health Screening (Participants over 18 years of age) (3) Education on suicide risk and prevention to families and communities (4) Provision of clinical services for emergency treatment (5) Case management services (6) Peer support services (7) VA benefits assistance for eligible individuals and their families (8) Assistance with obtaining and coordinating other benefits provided by the federal government, a state or local government, or an eligible entity (9) Assistance with emergent needs relating to health care services, daily living services, personal financial planning and counseling, transportation services, temporary income support services, fiduciary and representative payee services, legal services to assist the eligible individual with issues that may contribute to the risk of suicide, and childcare (10) Nontraditional and innovative approaches and treatment practices, as determined appropriate by VA (11) Other services necessary for improving the mental health status and well- being and reducing the suicide risk of eligible individuals and their families as determined appropriate by VA.

• Provide or arrange for support and wraparound services including connections to all eligible VA and mainstream resources to support.
• Communicate effectively (under confidentiality rules) with clients service team to rapidly address and correct issues with services or supports - especially living skills, employment, education, family and socialization.
• Participate in program and professional supervision, attend required staff and Project Management Team meetings and trainings, and contribute to team-based collaborative planning.
• Complete other duties as needed and requested.

PHYSICAL REQUIREMENTS The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary.
• The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment.
• Operating office equipment requiring continuous or repetitive hand/arm movements.
• The ability to remain in a sitting position for extended periods of time

EFFECT ON END RESULTS:

• Veteran, family, social support and life-skill issues are rapidly addressed and supports and services are amended or adjusted as required to ensure maintaining housing, economic stability or attainment of benefits, and socialization of veteran and family in their home community.
• Veterans receive appropriate transition and service plans and supports.
• Client file documentation is complete and timely. Statistical information is documented and reported.

OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Snapshot

Employee Type

Full-Time

Location

Richlands, VA

Job Type

Nonprofit - Social Services

Experience

Not Specified

Date Posted

03/20/2023