Job Description

InnovaCare Management Services Company, LLC

Essential Job Functions

Provides administrative support to case manager and clinic team by:

Reviewing daily schedules to identify high-cost patients Participate in daily clinic morning huddles Participate in weekly UM/CM rounds Perform task-driven outreach according to plan of care Schedules follow up appointments after ED events Send letters / reminder for patients not seen not established Follow up with other teams for pending tasks completeness

Also:

Provides Tier Two patient outreach for short term case management Follows up on referral/ DME / specialists visits completeness with patients Assists with required paperwork from hospitals. SNFs. LTAC, Home health Tuck in calls to real time rising risk patients Assists case manager and clinic staff with daily outreach for specific tasks Confirm medication is being taken; Confirm patient attended specialist appointment and update goals; Confirm patient has received DME, HHC or any resources outlines in the plan of care

Minimum Required Education, Experience & Skills

College degree or completion of college courses in healthcare, care management, or similar focus. Medical Assistant, health coaching, or care management prior experience preferred

Preferred Education, Experience & Skills

Good interpersonal skills Able to stay in constant communication with the team. Able to multitask in a fast-paced environment * Bilingual in English/Spanish preferred but not required