Job Description

Posting Title Business Support II/III- ESR and JISEA

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Location CO - Golden

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Position Type Regular

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Hours Per Week 40

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Working at NREL The National Renewable Energy Laboratory (NREL), located at the foothills of the Rocky Mountains in Golden, Colorado is the nation\'s primary laboratory for research and development of renewable energy and energy efficiency technologies.

From day one at NREL, you\xe2\x80\x99ll connect with coworkers driven by the same mission to save the planet. By joining an organization that values a supportive, inclusive, and flexible work environment, you\xe2\x80\x99ll have the opportunity to engage through our ten employee resource groups, numerous employee-driven clubs, and learning and professional development classes.

NREL supports inclusive, diverse, and unbiased hiring practices that promote creativity and innovation. By collaborating with organizations that focus on diverse talent pools, reaching out to underrepresented demographics, and providing an inclusive application and interview process, our Talent Acquisition team aims to hear all voices equally. We strive to attract a highly diverse workforce and create a culture where every employee feels welcomed and respected and they can be their authentic selves.

Our planet needs us! Learn about NREL\xe2\x80\x99s critical objectives, and

Note: Research suggests that potential job seekers may self-select out of opportunities if they don\'t meet 100% of the job requirements. We encourage anyone who is interested in this opportunity to apply. We seek dedicated people who believe they have the skills and ambition to succeed at NREL to apply for this role.



The Energy Security and Resilience Center (ESRC) and the Joint Institute for Strategic Energy Analysis (JISEA) in the Energy Systems Integration (ESI) Directorate of the National Renewable Energy Laboratory (NREL) are seeking a Business Support Professional (BSP). As a member of a multi-center support team, the person in this role will split their time between supporting ESRC\xe2\x80\x99s Strategic Energy Security (SES) group and Senior Advisors, as well as the Research Innovations group in the JISEA Center. The career opportunity involves both routine business support assignments and non-routine or special assignments.

Tasks include managing documentation flow, assisting or executing staff travel arrangements, managing purchases, assisting with the publication process, supporting meetings, workshops, visitor tours and large-scale events (including scheduling, room set-up, site access, security arrangements, webinars, catering, audio visual set-up, meeting materials, etc.). The BSP will also support the development of spreadsheets and other financial documents, and should be comfortable using multiple online electronic systems for finance, purchasing, travel, etc.

The position requires a willingness to work as a team with other business support professionals within multiple centers, as well as assist lab-wide when needed. The position requires attention to detail, diplomacy, and the ability to juggle multiple projects at once. The selected applicant will display a positive, team-oriented attitude, outstanding administration skills, ability to prioritize work, and excellent written and verbal communication skills. The ideal candidate will have exceptional team and interpersonal skills.

Successful BSP team members demonstrate a passion for contributing to the overall success of their centers, their projects, and NREL as a whole. They display a desire to volunteer, learn, and participate. Passion for NREL\xe2\x80\x99s mission and a desire to help both the ESRC and JISEA successfully contribute to NREL\xe2\x80\x99s goals are important. Confidentiality, diplomacy, and a respect for protocol are needed for this position. The incumbent shall develop and maintain administrative, financial and record systems, and execute business support functions with some oversight, but at times will be required to execute tasks on their own with minimal supervision. The position will require working routinely with management from ESRC and JISEA.

Business Support Professionals within the ESI Directorate may not be fully remote but are afforded the opportunity to work from home an average of two days per week upon agreement between the employee and their line manager(s) as duties, schedules, and job performance allow.

Specific Duties Include:

• Provide primary administrative support to Group Manager(s) and their staff

• Execute administrative functions with minimal oversight, providing timely, accurate, and effective administrative support for the programmatic, business, and operational functions of the group(s).

• Resolve a range of requests with varying degrees of urgency and act as a resource for staff on institutional processes, procedures, and requirements.

• Work closely with other ESRC and JISEA Business Support Professionals to provide and receive feedback for better team support, share knowledge about navigating NREL\xe2\x80\x99s policies and business systems, provide input and recommendations on organization-specific administrative practices, maintain shared documents and templates, and work cooperatively on applicable tasks, activities, and events.

• Proactively coordinate and/or monitor multiple tasks and information for individuals, groups, and oneself. Typical tasks include managing calendars/scheduling, travel requirements, meeting and workshop logistics, catering arrangements, onboarding new staff, email distribution lists and access to shared file locations, hiring/contracting requirements, purchases, expense reimbursement, visitors/vendors, office supply inventory, hard copy and electronic files and records, mail/mailboxes, training requirements, safety inspection processes, correspondence, and information flow.

This May Include:

• Engaging in new worker onboarding process by entering new hiring Requisitions into Workday (HR Human Capital Management system), coordinating initial interview processes with external candidates and the interview panel, and processing e-paperwork for new workers.

• Keeping Workday up to date by initiating existing worker extensions and terminations as directed by Group Manager(s).

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Basic Qualifications BSP II- High School Diploma or equivalent and 1 or more years of experience or equivalent relevant education/experience. Or, relevant Associate\'s Degree or certification program of comparable scope or equivalent relevant education/experience. Solid knowledge of the job. Substantial understanding of general aspects of the job with a broad understanding of the detailed aspects of the job. Intermediate skills in applicable software packages and office equipment. Basic project administration skills. Ability to prioritize work. Proficient in written and verbal communications. Very good team and interpersonal skills.

BSP III- High School Diploma or equivalent and 4 or more years of experience or equivalent relevant education/experience. Or, relevant Associate\'s Degree or certification program of comparable scope and 2 or more years of experience or equivalent relevant education/experience. Considerable knowledge of specialized focused business support functions. Complete understanding of the general and detailed aspects of the business support activities, and their practical applications to problems and situations ordinarily encountered. Experienced skills in applicable software packages and office equipment. Demonstrated project administration skills. Full knowledge of specific principles, procedures and practices related to supported fields and disciplines. Strong written and verbal communication skills, team and interpersonal skills.

• Must meet educational requirements prior to employment start date.

Additional Required Qualifications

Intermediate to advanced knowledge of Microsoft Office Suite, including Word, Excel, PowerPoint, Teams, OneNote, SharePoint and Outlook is required.

Other frequently used electronic software programs include Adobe, Microsoft Forms, Oracle for accounting and purchasing, Workday for personnel functions, and Concur for travel and finance. Ideal candidates must be proficient with these programs or show a willingness to learn.

Preferred Qualifications

Bachelor\xe2\x80\x99s degree

Two or more years of relevant experience: executing business support functions, experience working as a part of a team, experience supporting technical and/or research staff, or experience in a mission-driven organization.

Familiarity with technology that supports presentations, online meetings and video/web conferencing, and shared file storage and application integration in Microsoft Teams.

Experience using business systems such as Workday, Concur, or Oracle solutions, and developing and/or using solutions and workflows built with SharePoint.

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Annual Salary Range (based on full-time 40 hours per week) Job Profile: Business Support III / Annual Salary Range: $47,800 - $76,500

Job Profile: Business Support II / Annual Salary Range: $41,600 - $66,600

NREL takes into consideration a candidate\xe2\x80\x99s education, training, and experience, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the Colorado Equal Pay for Equal Work Act, a potential new employee\xe2\x80\x99s salary history will not be used in compensation decisions.

Benefits Summary Benefits include medical, dental, and vision insurance; short*- and long-term disability insurance; pension benefits*; 403(b) Employee Savings Plan with employer match*; life and accidental death and dismemberment (AD&D) insurance; personal time off (PTO) and sick leave; paid holidays; and tuition reimbursement*. NREL employees may be eligible for, but are not guaranteed, performance-, merit-, and achievement- based awards that include a monetary component. Some positions may be eligible for relocation expense reimbursement. Limited-term positions are not eligible for long-term disability or tuition reimbursement.

• Based on eligibility rules

Drug Free Workplace

NREL is committed to maintaining a drug-free workplace in accordance with the federal Drug-Free Workplace Act and complies with federal laws prohibiting the possession and use of illegal drugs. Under federal law, marijuana remains an illegal drug.

If you are offered employment at NREL, you must pass a pre-employment drug test prior to commencing employment. Unless prohibited by state or local law, the pre-employment drug test will include marijuana. If you test positive on the pre-employment drug test, your offer of employment may be withdrawn.

Submission Guidelines

Please note that in order to be considered an applicant for any position at NREL you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.

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EEO Policy

NREL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard basis of age (40 and over), color, disability, gender identity, genetic information, marital status, domestic partner status, military or veteran status, national origin/ancestry, race, religion, creed, sex (including pregnancy, childbirth, breastfeeding), sexual orientation, and any other applicable status protected by federal, state, or local laws.

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