Job Description

Position Details

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Classification Information

Position Classification Title

Business Services Coordinator

FLSA

Non-Exempt

Position Class

10739


Position Overview

Position Summary

The Office of the Vice Chancellor of Student Affairs is looking for a Business Services professional to join their friendly, hard-working team!

Join the Ramily!

The Business Services Coordinator for the Office of the Vice Chancellor for Student Affairs works closely with divisional leadership to achieve strategic goals, and reports to the divisional Chief of Staff. This position assists in the daily administrative operations and fiscal management processes for the Division of Student Affairs.

Responsibilities of the Business Services Coordinator include:

Monitoring department budgets and spending to ensure fiscal compliance Compiling and distributing fiscal/administrative reports to keep divisional stakeholders abreast of the current landscape and needs Operating as primary support personnel for the Office of the Vice Chancellor for Student Affairs and secondary support advocate to divisional offices Maintaining current University administrative and financial training to support overall divisional compliance measures Tracking and managing divisional contracts, ensuring that financial terms and billing align with budget allocations and financial guidelines. Coordinating and processing payments for services, ensuring timely and accurate payments, and addressing any discrepancies or concerns with vendors. Collaborating with procurement and legal teams to review, update and maintain divisional records to ensure compliance with University policies and procedures. Assisting in assessment, presentations, negotiations and renewals as needed, providing fiscal insights to ensure optimal financial outcomes for the division.

Primary Function of Organizational Unit

The Division of Student Affairs is responsible for the oversight of non-academic (co-curricular) educational experiences offered to students. These experiences are provided though and by multiple departments that facilitate this learning. Led by the Office of the Vice Chancellor, the Division of Student Affairs is comprised of a team of professionals dedicated to supporting the growth and development of our students throughout their matriculation to actualize professional and personal success.


Position Information

Position Number

510262

Competency Level

Advanced

Working Position Title

Business Services Coordinator

Building and Room No.

Thompson Center Suite 307

Work Hours: From [time] to [time] on [days] of [week]

Monday-Friday 8 am to 5 pm; unless otherwise required

Hours per week

40

Months per year

12

Appointment Type

Permanent Full-Time

If Time Limited.

No

Appointment Length.

12


DHR Assigned Fields

FTE

1


Requirements and Preferences

Position required to work during periods of adverse weather or other emergencies

Not Mandatory

Position required to work On-Call/Emergency Callback

No

Minimum Experience/Education

Bachelor's degree in business administration or a related discipline; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Preferred Years Experience, Skills, Training, Education

Bachelor's degree in business administration or accounting with minimum of

two

years' experience in comparable collegiate environment working with departmental budgets OR Associate's degree in business administration or accounting and

three

years' experience in comparable collegiate environment working with departmental budgets. Experience with Ellucian Banner

Required License or Certification

Valid US Driver's License

No

Commercial Driver's License Required

No

Physical Required

No

List any other medical/drug tests required

Posting Details

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Posting Details

Posting Number

SPA01004P

Internal Posting Only

No

Time Limited Position

No

Appointment Length

Salary

$34,280-$63,478

Open Date

10/27/2025

Close Date

11/05/2025

Open Until Filled

No

Special Instructions Summary

Our agency supports second-chance employment for individuals who were previously incarcerated, or Justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.



Please Note:

A criminal background check will be conducted on the candidate finalist prior to the offer of employment. If it is determined that no applicants meet the minimum competency, education, and experience requirements, then management may consider other applicants. Salary will be determined based on competencies, equity, budget, and market considerations. Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered. Failure to complete the application completely may result in you not being considered for the vacant position. Your application for the position will not be completed until you receive an online confirmation number at the end of the process of applying for a position. If you have general questions about the application process, you may contact Human Resources at OHR@wssu.edu. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834.

Key Responsibilities and Related Competencies

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Key Responsibilities and Related Competencies

Competency

Knowledge - Professional

Describe the specific job duties related to this competency

20% Knowledge - Professional

The Business Services Coordinator shall demonstrate an understanding and awareness of University and divisional policies and procedures; the Business Services Coordinator shall have the ability to demonstrate and apply this knowledge in performance of daily office support tasks; and be ability to explain and interpret information to campus stakeholders with a high-level of customer service and care. The Business Services Coordinator must understand and interpret processes and procedures and be able to apply this knowledge when problem solving and responding to internal and external inquiries. The Business Services Coordinator must maintain current University administrative and financial training to assure individual and divisional compliance with University/System processes, protocols and procedures. Knowledge gained from these administrative and fiscal trainings will be used to interface with other offices and organizations to further divisional strategic goals such as product/service procurement and purchasing compliance. Trainings will include but not be limited to obtaining Banner Finance, Banner 101, Managing Your Funds, Budget Revision, Purchasing Card, Travel Card, SU Express, Web Focus and Contracts Plus Trainings

Percentage Of Time

20%

Competency

Financial Management - Budget

Describe the specific job duties related to this competency

40% Financial Management

The Business Services Coordinator shall monitor and reconcile departmental budgets with the ability to track expenditures. Serve as primary administrative and budget support for Office of the Vice Chancellor and secondary advocate for subordinate departments if needed. Process administrative paperwork as required to include but not limited to purchase orders, requests for payments, credit card transactions, budget revisions and interdepartmental transfers and contracts. Compile and distributes administrative and financial reports to keep divisional stakeholders abreast of operational landscape and needs. Gather, select and compile clerical and statistical data of spending as needed. Work closely with Chief of Staff and Vice Chancellor to achieve strategic goals.

Percentage Of Time

40%

Competency

Coordination - Work

Describe the specific job duties related to this competency

10% Coordination-Work

The Business Services Coordinator shall work collaboratively within the Division of Student Affairs and other University stakeholders to achieve strategic goals. The Business Services Coordinator shall plan and facilitates the support activities of Student Affairs in alignment with articulated priorities. Coordinate with constituencies both on and off campus to complete tasks with the highest level of customer service. These actions may include but not be limited to initiating contact between campus departments to get payment transactions approved, following up with campus partners to assure payments are processed according to set timelines, contacting vendors to communicate deliverables, coordinating departmental fiscal requests with vendor products and services, assisting vendors with the University registration process, etc.

Percentage Of Time

10%

Competency

Communication

Describe the specific job duties related to this competency

20% Communication

The Business Services Coordinator shall utilize high-level, professional, written and verbal communication skills during service delivery. Compose written communication with guidance using divisional standard formats. Compose correspondence and reports involving operational procedures, directives or data for campus stakeholders as needed. Serve as liaison with departments, campus partners and vendors when questions of payment and/or delivery of services arise; Respond to questions/issues that deviate from standard operating procedures by determining and consulting appropriate resources such as policies, manuals or staff. Respond to requests for information. Contact appropriate stakeholders to provide or obtain information.

Percentage Of Time

20%

Competency

Information/Records Administration

Describe the specific job duties related to this competency

10% Information/Records Administration

The Business Services Coordinator shall record, compile and distribute records and or data using recommended formats and University operating procedures. The Business Services Coordinator is responsible for compiling and organizing information from Banner, Labor Distributions, Web Focus Reports, SU Express, Bank of America Works etc. in effort to present financial data required to facilitate tuition and fee proposals, annual budget proposals, assessment plans and annual divisional reports, etc. as needed.

Percentage Of Time

10%