Position: Bus Server Attendant Department: Food and Beverage Primary Responsibilities:
Proactively approaches and acknowledges all guests in a friendly, warm and welcoming manner in accordance with Greenbrier standards.
Knowledge of all offerings of the venue
Training and implementing service standards
Execution of water, bread, and bussing duties
Assistance with table maintenance, setting, detailing and all other service steps.
Secondary Responsibilities:
Menu Presentation
Beverage presentation including a full articulate knowledge of all offerings and preparation methods
Placing beverage orders into the Point of Sale System
Serving beverage orders utilizing full club service
Taking food orders including a full articulate knowledge of all offerings and preparation methods
Placing food orders into the Point of Sale System
Polishing and placing of appropriate silver and glassware
Firing appropriate course
Serving and articulating all courses including a full knowledge of all offerings and preparation methods
Clearing of all courses
Validates satisfaction throughout the meal
Taking dessert orders including a full articulate knowledge of all offerings and preparation methods
Make and serve coffee, tea, espresso, cappuccino, latte
Presenting checks and processing payments
Assist in the departure of the guest including a genuine farewell and invite the guest back
Completing all assigned side work to the standard operating procedure
Assisting the dining team with all aspects of the service script
Maintain a high level of professionalism on the phone with callers and others entering the dining room in accordance with Greenbrier standards
Maintain a cleanly and organized side station
Effective and conscientious use of materials and effective and efficient use of time
Is familiar with pertinent ABC laws
Participate in all meetings as required \xe2\x80\x93 Pre-Shift, training sessions, etc
Ensure proper supplies are on hand at all times in order to effectively service the guests
Because of the fluctuating demands of the Hotel\xe2\x80\x99s operation, it may be necessary that each employee partner perform a multitude of different functions: therefore, as an essential part of your job, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or directed.Normal Working Hours:
Hours vary depending on venue
In order to be successful in this position, the ideal candidate must meet the following criteria in addition to the Ten Essential Attributes for All Employees.Past Work Experience Requirements:
Waiter/Waitress for at least five years, Four Star or Five Star dining experience preferred
Educational Requirements:
High School Diploma or G.E.D. preferred
Communication Skills Requirements:
Ability to communicate effectively to ensure all objectives, criteria, and goals are clearly understood and accomplished to the desired standard
Must be enthusiastically proficient in the proper pronunciation of Food and Beverage offerings and preparations
Technical Requirements:
Point of Sale Terminal experience
To be considered a qualified applicant one must successfully complete the following:
o Verbal and written menu test o Practical service test Required Supervision:
Dining Room Manager / Assistant Manager / Sous Chef
Other Requirements:
Energetic with a strong ability to display enthusiasm, professionalism, passion and energy
Consistent demonstration of the Ten Essential Attributes
On-going certification and training will be part of the Draper\'s team requirements
*Requirements are subject to change Job Type: Full-time Pay: From $6.34 per hour Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Schedule:
Day shift
Holidays
Night shift
Weekend availability
Supplemental pay types:
Tips
Work Location: One location
Health insurance
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