Job Description

Summary: The Budtender directly reports the General Manager and is primarily responsible for the consistent delivery of excellent service to customers. This position is the first point of contact for customers. The Budtender maintains an appealing retail environment and assists customers with their shopping needs. Essential Duties and Responsibilities: include the following. Other duties may be assigned.

• Greets customers with an upbeat and positive energy and ensures the customer immediately feels welcome and comfortable.
• Delivers overall explanation of the industry to new customers, provides a tour of the space, escorts to the product display, and provides accurate information on specific products of interest.
• Assists customers with their selection of products and offers multiple product suggestions.
• Handles customer complaints reasonably, showing empathy and a positive attitude, and demonstrates a commitment to excellent customer service.
• Assist the Manager with additional duties and projects as needed including; bar-coding, displaying, reorganizing products, cleaning, etc.
• Researches and maintains an understanding of recent laws and regulations for both recreational and medical customers as it pertains to the cannabis industry.
• Understands the responsibility of having a designated cash register, handling large amounts of money, accepting cash payments for merchandise purchases, verifying transactions with the customer and confirming order ticket with Shift Lead prior to finalizing an order.
• Participates in the everyday cleaning procedures when not attending to a customer, maintaining a clean and tidy retail space at all times.
• Keeps all products clean and organized in the correct display case as assigned.
• Trains new employees upon hire on the shops everyday operations and various duties and responsible required of the position.
• Maintains positive relationships and interactions with fellow co-workers, vendors, customers, and anyone whom comes into the store for any other purpose.
• Performs all duties in day to day operations.
• Regular, predictable attendance is required.
• Must be available to work minimum of 20 hours per week. Schedules are subject to change based on needs of the business.
• Ability to get along and work effectively with others.
• Other duties as assigned.

Supervisory Responsibilities: This job has no supervisory duties. Job Types: Full-time, Part-time Pay: From $17.00 per hour Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Experience:

• Retail sales: 1 year (Preferred)
• Cannabis: 1 year (Preferred)

Work Location: In person

• Health insurance