Job Description

Broker Administration

Burlington Office, 62 Merchants Row, Williston, Vermont, United States of America * Fishkill Office, 300 Westage Business Center Drive, Fishkill, New York, United States of America

• Headquarters Office, 625 State Street, Schenectady, New York, United States of America
• Rochester Office, 20 S. Clinton Ave, Rochester, New York, United States of America
• Tarrytown Office, 303 South Broadway, Tarrytown, New York, United States of America Req #1687

Wednesday, August 16, 2023

Over 35 years strong and fueled by 1,700 smart, passionate employees across New York state and Vermont, MVP is full of opportunities to grow. We are a nationally recognized, award-winning leader for a reason. The beating heart of our company is a wide range of employees from a diverse set of backgrounds-tech people, numbers people, even people people-working together to make health insurance better. If you are ready to join a thriving, mission-driven company where you can create your own opportunities and make a positive difference-it\'s time to make a healthy career move to MVP!

Manages broker applications, appointments, information gathering, and performs analytical support for commissions and internal projects. Responsible for analyzing current practices and executing changes to improve the overall process. Establishes professional relationships for successful execution internally and externally with broker partners.This position will serve as a critical partner to MVP\'s Sales team for data gathering and analysis. Ability to draw conclusions from data trends and make recommendations to leadership on potential process enhancements.

What You\'ll be Doing :

In this position, the Broker Administration Professional will be responsible for external customer facing broker service requirements, including written and oral communication. Analysis and verification of requirements for new and existing brokers to support MVP and regulatory compliance.

POSITION QUALIFICATIONS

Minimum Education :
BA degree or an AS degree in business-related field with sales support or customer service experience in an insurance setting.

Minimum Experience :
A minimum of three-years of insurance broker support or customer service experience.

Required Skills :

• Excellent listening and verbal communication skills to support customer service aspects of the role.
• Ability to work independently, take initiative and prioritize multiple assignments with attention to detail and deadlines in a high-volume environment.
• Ability to work effectively in a team environment.
• Occasional travel to employer sites (must have access to a vehicle & possession of a valid driver\'s license).
• Strong Microsoft and Power BI skills including measures, ability to manage multiple system data sources
• Ability to maintain professional demeanor and composure under pressure and in stressful situations.
• Demonstrated commitment to serving the customer effectively.

Preferred Skills :

• Knowledge of MVP systems, broker operations and/or health care insurance.

About MVP
MVP Health Care is a nationally recognized, not-for-profit health insurer caring for more than 700,000 members in New York and Vermont. Committed to the complete well-being of our members and the communities we serve, MVP makes health insurance more convenient, more supportive, and more personal. We are powered by the ideas and energy of more than 1,700 diverse, employees from all backgrounds, committed to having a positive impact on the health and wellness of everyone we serve. MVP Health Care is an Affirmative Action/ Equal Employment Opportunity (PDF). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, genetic information, veteran status, or any other basis, e.g., Pay Transparency (PDF), and the Know your Rights protected by applicable federal, state or local law. Any person with a disability needing special accommodations to the application process, please contact Human Resources at hr@mvphealthcare.com

Please apply and learn more - including how you may become a proud member of our team.

Other details

• Job Family Sales
• Pay Type Salary

MVP Health Care