Job Description

: Billing Clerk Schedule: Monday-Friday (6:am-4:30pm) Job Title: Billing Clerk GENERAL PURPOSE: Creates and issues invoices for railcar services performed by Plant location, issue bill of ladings for railcar shipments, reviews and completes railcar files and other proper documentation. Assists the customer service and inspection departments as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to, the following: 1. Identifies railcars scheduled to come into plant for maintenance (En-Routes) and enters and / or updates en-route railcars in Company\'s computer system.
2. Using the Company\'s service request form, verifies that information and forms are completed.
3. Gathers information and / or forms such as SDS, Cleaning Certificate, Railcar Drawings and Shop Records, IO, and FMs that are required to service the railcar. 4. Immediately follows up with Plant Customer Service Rep, Customer, or Eagle\'s corporate customer service (phone, email) if needed information to service railcar is incomplete or not available during the initial notification (order). 5. Prepares railcar files to ensure the plant has appropriate forms, documentation, drawings and information to service railcar.
6. Reviews and verifies accuracy on completed paper work, billing, and railcar files on railcars that have been completely serviced.
7. Enters railcar information and completed services into computer system and creates invoices. Reviews and ensures invoices are accurate and sends to customers via mail or email.
8. Tracks invoices and follows up with customers regarding questions, disputes, credits, and payments.
9. Issues Bill of Ladings / Way Bill on railcars ready to ship. TOOLS AND EQUIPMENT USED: Standard office equipment. Computer, MS office (Word, Excel), Ten-Key, Copier/Printer, etc. QUALIFICATIONS: Education and Certifications

• High School Diploma or general education degree (GED).

Experience

• 0 - 3 years experience with billing, invoicing, office administrative support or similar field.
• Experience with creating railcar maintenance service invoices preferred.

Knowledge, Skills and Abilities

• Ability to organize work efficiently and act independently to deliver results.
• Ability to manage time effectively by completing multiple projects on time within a fast pace environment.
• Ability to verify accuracy and correctness of data / information (invoicing, billing, customer) and revise any errors.
• Ability to communicate ideas / information in writing and through speech so that others will understand.
• Proficiency in MS Office applications (e.g., Word, Excel) with the ability to learn proprietary database systems.

WORK ENVIRONMENT / CONDITIONS:
Candidate must be able to perform the following physical tasks:

• Work within an industrial office environment.
• Sitting and standing for extended periods of time.
• Repetitive motions of the wrist, hands and / or fingers.
• Occasionally may lift up to 35 lbs.

NOTE: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job. Personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Job Type: Full-time Pay: $20.00 - $25.00 per hour Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Paid training
• Parental leave
• Tuition reimbursement
• Vision insurance

Physical setting:

• Office

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Required)

Experience:

• Billing: 2 years (Preferred)
• Microsoft Excel: 1 year (Preferred)

Work Location: In person

• Health insurance