Purpose of Position: To provide office support to the technicians and office staff, plan and execute functions, order supplies and maintain supplies. Customer service and sales backup. Duties & Responsibilities:
Answer phones
Check technicians in / out
Assist technicians (mapping, questions, check in / out)
Direct calls to appropriate staff, take messages
Assist with overflow sales calls, follow up calls, answer eQuotes
Customer quality control calls
Create all packets in advance, maintain an inventory