Job Description

Do you like to help others? Are you passionate about benefits? Are you a team player? Our clients come from all walks of life and so do we. We strive to hire qualified people from a wide variety of backgrounds to expand our diversified workplace, not just because it\xe2\x80\x99s the best thing to do, but because it makes our company stronger. If you like to help others and love to be part of a team, look no further.

Our company Benefit Communication Insourcing, LLC is a joint trademark with Lockton Companies, LLC. We are one of the nation\xe2\x80\x99s leading benefit communication firms. We work directly with employees throughout the U.S. providing customer benefit communication and administrative services to our client\xe2\x80\x99s individual employees.

Our company has a wide range of benefits including medical, dental, vision along with voluntary benefits; employer-paid benefits STD, LTD, and Term Life; 401k match, 11 paid holidays, and Paid Time Off.

The Benefit Engagement Specialist (BES) is responsible for creating impeccable service for BCInsourcing clients and our client\xe2\x80\x99s employees by driving opportunities to conduct individual personalized benefit review sessions to educate and enroll on all core and voluntary benefit insurance products, while building business relationships with our clients primarily in a face-to-face onsite environment operating at the client\xe2\x80\x99s workplace or hybrid remote operation. The Specialist is directly responsible for influencing the client-facing relationship by ensuring that the client\xe2\x80\x99s leadership and each employee has a comprehensive understanding of our company\xe2\x80\x99s model and their benefit options.

Client: This position will be onsite at Children\'s of Alabama

ESSENTIAL FUNCTIONS

• Represents BCInsourcing as Company Ambassador to the assigned client(s) by engaging in purpose-driven dialogue with the department leaders, providing support while exercising independent judgement to cultivate effective business relationships and maintaining rapport with all case partners and the client\xe2\x80\x99s employees.

• Participates to provide SME-certified-license knowledge in client\xe2\x80\x99s HR/Benefit meetings, NEO presentations, and group meetings for client\xe2\x80\x99s managers to navigate the concerns of their department\xe2\x80\x99s employees.

• Makes independent decisions regarding outreach strategy while participating in the client\xe2\x80\x99s initiatives and projects related to total rewards.

• Creates an approachable environment in primary and secondary workplace locations, traveling as necessary or operating remotely, to engage and counsel employees about their core and voluntary benefit options and coverages. Exercises self-driven time management to efficiently respond to face-to-face impromptu service requests and provide timely answers to client and employee questions.

• Responsible to analyze census data to create a customized reach out strategy meant to effectively connect with newly hired and existing employees to conduct personalized one-on-one comprehensive benefit review sessions.

• Responsible to accurately input and capture employee enrollment decisions, using appropriate system platforms or paper application process, following Life and Health licensure regulations and BCInsourcing\xe2\x80\x99s quality assurance.

• Participates in developing communication strategies to achieve the client\xe2\x80\x99s goals in their changing environment while using professional verbal and interpersonal communication and active listening skills in order to effectively educate employees and interact with client partners.

• Responsible to develop and grow a professional work environment including prompt coordination with supervisor or other appropriate parties including the client\xe2\x80\x99s management team, when recognizing an accelerated issue or unusual matter to ensure it is resolved thoroughly and accurately.

• Obtains and maintains an active Life, Health and Accident Insurance Producer\xe2\x80\x99s License including timely continuing education and meets other licensing requirements and documentation, as directed by BCInsourcing\xe2\x80\x99s Licensing guidelines. Serve as subject matter expert on mechanics of insurance to advise the client\xe2\x80\x99s leadership and employees. Promptly notifies BCInsourcing\xe2\x80\x99s Licensing Specialist of any information or situation which may impact active licensure or appointment status.

• Maintains a working knowledge of the client\xe2\x80\x99s annual open enrollment process for new and/or existing employees. Adapts to annual open enrollment periods and special projects by adjusting a self-guided work calendar to meet the needs of the client\xe2\x80\x99s employees including evenings and weekend, traveling as necessary.

• Performs other responsibilities as requested by supervisor or client.

• High School Diploma/GED equivalent

• Obtain a Life, Health and Accident Insurance Producer\xe2\x80\x99s License upon hire, and meet state-specific eligible for appointment to appropriate insurance carriers within timeframe established by BCInsourcing

• Must have and maintain a valid driver\xe2\x80\x99s license to travel to client sites

• Proven relationship-building experiences and professional communication skills

• Demonstrated self-directed work ethic to successfully represent the company at the client location with limited and offsite supervision

• Professional work experience demonstrating self-motivation and result-driven outcomes

• Must have prior experience in Human Resources to include employee benefits.

• Advanced degree completed or in process

• Working knowledge of insurance products, including core and voluntary benefits

• Existing active Life, Health and Accident Insurance Producer\xe2\x80\x99s License at time of hire