Job Description

Job Title: Bar Lead

Location:

Tilde Cafe & Bar -- Cambridge, MA

Employment Type:

Full-Time

Schedule:

Evenings (Tuesday-Saturday)

About Us

Tilde is a cafe and wine bar in Cambridge, Massachusetts just named as Boston Magazine's Best Day-to-Night Spot. Our mission is to bring an accessible, social, and locally-rooted edge to Cambridge's coffee and natural wine scene. We prioritize local sourcing and partnerships, empowering staff to contribute to operational development, and showcasing the talents of our community.

Position Summary

As Bartender & Evening Shift Lead, you'll craft exceptional drinks, work solo shifts, help guide our evening team, aide in weekly events, and ensure every guest feels at home. You'll help shape the ambiance that makes Tilde a special spot for regulars and first-timers alike -- relaxed & friendly with great customer service & products.

Key Responsibilities

Bartending & Guest Service

Serve coffee and tea drinks, domestic wines, and a select list of beer. Recommend wines and beverages thoughtfully, based on guests' tastes. Ensure every drink is presented with care and consistency. Keep the bar and service area tidy, organized, and inviting. Provide warm, attentive hospitality -- making each guest feel seen and welcomed. Practice responsible alcohol service in line with state guidelines.

Shift Leadership

Lead evening staff, providing direction and support during service. Oversee floor flow, table rotation, and service standards. Handle guest concerns professionally and promptly. Perform opening/closing procedures and ensure end-of-night checklists are completed. Conduct cash handling and nightly reporting. Assist with inventory counts, restocking, and communicating supply needs.

Operations & Team Support

Maintain a clean, safe, and welcoming environment for guests and staff. Uphold cafe and bar standards, policies, and quality expectations. Train new team members on service, beverage preparation, and safety procedures. Communicate effectively with management about issues, needs, and successes.

Qualifications

You have cafe/wine-bar experience (1-2 years) and a willingness/desire to learn more. You enjoy meaningful guest interaction and helping create a community feel. You have an appreciation for wine, coffee, and thoughtfully crafted beverages. You are calm under pressure, organized, and comfortable leading a shift. You have strong communication skills and a warm, friendly demeanor. You're 21+ with any required alcohol-service credentials for Massachusetts (we can help obtain).

Physical Requirements

Ability to stand for long periods. Comfortable lifting up to 40 lbs (e.g., wine cases, bulk coffee bags, paper goods deliveries, etc.).

What We Offer

Evening and weekend scheduling -- perfect if you thrive with nightlife energy. Competitive hourly pay + tips. ($19/hr to start) Employee discounts on food, coffee, and wine. Opportunities for training and growth within the business. Supportive, inclusive, and team-oriented workplace culture.
Job Type: Full-time

Pay: From $19.00 per hour

Expected hours: 40 per week

Benefits:

Employee discount Paid time off Paid training
Work Location: In person