Job Description

Job Title: Banquet Supervisor

Location: Kenwood Country Club

Position Type: Year Round

Reports To: Food & Beverage Director



Job Summary:



Established in 1930, Kenwood Country Club is the premier family club in the Cincinnati area and one of the top Clubs in the Midwest. The club offers tremendous facilities including two championship, 18-hole golf courses, tennis, paddle tennis, state-of-the-art fitness center, an expansive pool and pavilion area, and a sophistically renovated clubhouse. The club has a total of 925 members and remains on a waitlist of approximately two years for social membership and five years for golf membership.



At Kenwood CC, our employees are called employee partners because we truly believe it takes a partnership between our employees, our Members, and our community to create an excellent club and culture. By working at Kenwood CC, will be surrounded by world class amenities, service, and culture.



The club seeks to hire a Banquet Supervisor. The Banquet Supervisor is responsible for overseeing the setup, service, and breakdown of banquet events, ensuring high standards of service and guest satisfaction. This role involves hands-on leadership, supervising banquet servers, coordinating with kitchen and event teams, and ensuring a seamless experience for all guests and members.



:


Supervise and assist banquet servers and banquet bartenders with event setup, including table arrangements, buffet presentation, and beverage stations and mobile bars. Oversee the placement of settings, and general readiness of the event space. Coordinate with kitchen and event staff to ensure food and beverage service is timely, accurate, and up to quality standards. Take an active role in guest service by greeting attendees, taking drink orders, and stepping in to serve as needed. Monitor and direct banquet servers during meal service, ensuring proper timing for serving plated meals and clearing plates. Ensure staff maintain a clean, organized, and welcoming environment throughout the event. Serve as the main point of contact for clients and guests during events, handling any special requests or resolving issues promptly and professionally. Train, coach, and support banquet staff to uphold service standards and team morale. Assist with post-event breakdown, resetting event spaces, and reviewing event wrap-ups with management. Turn in bar consumption sheets and finalize any cash bar sales, if applicable. Enforce company policies, food safety regulations, and sanitation standards. Help foster a warm, inviting atmosphere for all members and guests by modeling outstanding customer service.


Qualifications:


Prior experience in banquet service, with at least 1 year in a supervisory or leadership role. Strong leadership, communication, and organizational skills. Ability to work well under pressure in a fast-paced, team-oriented environment. Must be able to lift up to 30 lbs and stand/walk for extended periods. Availability to work evenings, weekends, and holidays as required.


Salary and Benefits:


This is a full-time salary position with a complete benefits package. Health, dental, and vision insurance per the Kenwood Country Club employee benefit package. Family insurance coverage is available with employee contributions. 401(k) plan with 4% Employer Match upon completion of eligibility requirements. * Employee partner perks include: annual holiday bonus, complimentary employee partner shift meals, limited opportunities to play golf, etc.