Bank Teller
Washington, DC 20006, United States
Job Description
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The Branch Teller position is primarily responsible for providing services to bank customers by conducting appropriate transactions such as processing bank deposits, check cashing, withdrawals, and loan payments.
Major Duties and Responsibilities:
- Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back, and issue receipts of deposit.
- Examine checks deposited and determine proper funds availability based on regulation requirements and complete Hold Notices.
- Process savings withdrawals.
- Cash checks: verify endorsement, receive proper identification, and ensure validity.
- Identify counterfeit currency.
- Answer basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
- Cross-sell bank products and services.
- Refer customers to the proper department for issues that cannot be resolved at the teller line.
- Count and roll loose coins.
- Issue cashier\xe2\x80\x99s checks, redeem U.S. Savings Bonds, and sell Travelers Checks.
- Accept loan payments: verify payment amount and issue receipts.
- Ensure teller station is properly supplied.
- Balance drawer daily, including periodic batching of cashed checks.
- Maintain appropriate currency logs.
- Follow all bank policies and procedures.
- Perform additional duties as assigned including covering other branches.
- Other projects or duties as assigned.
Position Requirements:
- Excellent customer service skills.
- The ability to prioritize and make on-the-spot decisions regarding customer transactions, weighing customer satisfaction issues with Bank exposure to loss or fraud.
- Mathematical skills.
- In-depth knowledge of all bank deposit products and policies.
- Basic knowledge of bank loan, trust, and investment center products.
- Ability to work in a fast-paced environment.
- Ability to work well under pressure.
- Ability to cross sell- in store branches.
- High degree of accuracy.
- Strong communication skills.
- Organizational skills.
- Knowledge of various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Biley Act, Regulation E and teller roles and responsibilities relating to each act.
This level of knowledge is normally acquired through completion of a High School Diploma or equivalent GED and 1-2 years in cash handling, sales, and/or customer service experience.
Physical Demands and Work Environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the ability to stand and/or sit for long periods of time is regularly required. Ability to talk, listen and see. The associate must occasionally reach with hands and arms; stoop, kneel, or crouch
- The associate must occasionally lift and/or move up to 25 pounds, may also include lifting overhead
- Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation
- Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media
- Moderate sound as in business office with office machines, computers, and people traffic
Presidential Bank, FSB is an equal opportunity/affirmative action employer. We consider applicants without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other category protected by federal, state or local law.
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Job Detail
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Job IdJD4262045
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationWashington, DC 20006, United States
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EducationNot mentioned