providing people with possibilities and places to have fun. Our Mission, Vision & Values
represent a unifying and inspiring way forward, and all Team Members are expected to
uphold them.
Our Mission: "Create the Extraordinary"
Our Vision: "We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence."
Our Values: "Blaze the Trail, Together We Win, All-In on Service"
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.
JOB SUMMARY
Responsible for production of all finished goods as needed. Must follow instruction and formulas to specific standards. Must maintain open and professional line of communication with guests and staff.
HOW YOU WILL CREATE THE EXTRAORDINARY
Upon receipt of order from restaurant outlets, finishes desserts ensuring proper size and decoration
Uses advanced techniques including piping, molding chocolate, and working with sugar and caramel
Follows recipes
Produces desserts on time for delivery to outlets
Prepare and restock shop stock products as needed
Cleaning and stocking as needed
Exemplify our core values, family style service, our mission and vision
Exemplify our DEI (diversity, equity, inclusion) culture
Performs other job-related duties as assigned
WHAT YOU WILL NEED
Positive attitude and ability to be courteous during demanding times
Ability to understand and comply with all company and departmental rules, regulations, policies and procedures
Skill in establishing and maintaining effective working relationships with co workers
The ability to read, write and speak the English language
Work varied shifts, including weekends and holidays
High School diploma or equivalent
ADDITIONAL REQUIREMENTS
Work may be performed in an area, which may be unusually noisy and crowded
Mobility to include bending, reaching, prolonged standing and walking, accessing and lifting items from floor level to six feet high
Normal sense of smell, touch, sound and vision range
Eye/hand coordination and manual dexterity
Work area is subject to variable temperatures
May be subject to smoking environment and moderate noise
GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS:
Employee is required to meet and deliver our core values, service standards, and family style service.
PERFORMANCE REQUIREMENTS:
Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech - both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.
TOGETHER WE WIN
We believe in delivering family-style service--an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
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