Automotive Call Center Representative
Sioux Falls, SD 57106, United States
Job Description
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At Sioux Falls Ford, we believe that building strong relationships is the foundation of out success, in an environment where each of us feel like a valued member of the team. We are seeking ladies and gentlemen that can build and sustain relationships with our guests for life! Responsibilities
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication \xe2\x80\x9cscripts\xe2\x80\x9d when handling different topics
- Identify customers\xe2\x80\x99 needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Attend Training Sessions and Meetings as required.
- Performs other duties as assigned
- Demonstrates behaviors consistent with the Company\xe2\x80\x99s Values in all interactions with customers, co-workers, and vendors
- Excellent telephone, writing and typing skills.
- Strong computer and internet skills, including Microsoft Office suite.
- A desire and ability to work in a performance and process driven environment.
- Strong organizational and time management.
- Professional appearance and work ethic.
- Self-starter and self-motivator
- Bilingual a PLUS!
BENEFITS AVAILABLE TO FULL TIME EMPLOYEES
- Health Insurance (Including Wellness Benefit)
- Dental and Vision Insurance
- Life Insurance
- 401(k) with company matching after one year of service
- Section 125 FLEX Account
- EAP - Employee Assistance Program
- Paid Vacation, Holiday, and Personal Time
- Discounts on vehicles, service & parts \xe2\x80\x93 including immediate family members
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Job Detail
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Job IdJD4251148
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSioux Falls, SD 57106, United States
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EducationNot mentioned