Job Description

Position Announcement

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Utah Valley University seeks a motivated and collaborative professional to help shape the next generation of campus leaders through the Ambassador Program. The Ambassador Program Assistant plays a key role in supporting a dynamic team of scholarship student leaders and part-time managers who represent UVU to prospective students and their families. This position contributes to the success of university admissions events, ensures the smooth operation of programs, and helps maintain the excellence and visibility of one of UVU's signature student leadership initiatives.



Working closely with the Ambassador Program Manager and other admissions staff, the Ambassador Program Assistant will assist with event coordination, training, budgeting, and data tracking to strengthen program effectiveness. This role offers a unique opportunity to mentor student leaders, enhance campus engagement, and make a lasting impact on the university's outreach and recruitment efforts.

Summary of Responsibilities

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Program Oversight: Assists the Ambassador Program Director in managing all aspects of the program, including recruiting, onboarding, training, scheduling, and mentoring scholarship students and part-time Ambassador Managers. Provides ongoing support to ensure the success and satisfaction of all program participants. Project and Task Support: Oversees ambassador functions and supports the Program Director on various projects and tasks. Communication and Marketing: Develops and implements communication and marketing strategies aimed at prospective students. Assists in creating and delivering presentations for program training initiatives and campaigns. Quality Assurance: Ensures the quality of Ambassador Team Meetings and Tours through monthly evaluations. Leads the Ambassador Project Lead team in organizing and conducting weekly meetings. Event Planning and Management: Supports the development and planning of Admissions Recruitment events, including managing budgets, staff, and event logistics. Documentation and Reporting: Ensures timely, organized, and accurate documentation of program activities, functions, and prospective student outreach metrics. Compiles and delivers regular, detailed reports on recruitment events, budget utilization, meeting agendas and minutes, and ROI for admissions strategies. Budget Management: Assists in monitoring and managing the budget for the Ambassador Program. Develops and maintains accurate records of budget allocations and expenditures.

Qualifications / Licenses / Certifications

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Graduation from an accredited institution with an associate's degree and two years of professional experience in a related discipline or a combination of education and experience totaling four years.

Preferred Qualifications:

One year of experience with student leadership programs in higher education and/or higher education recruitment practices in the state of Utah.

Documents Needed to Apply

Required:

Resume Cover letter/letter of intent

Knowledge / Skills / Abilities

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Knowledge

Knowledge of office methods and techniques. Knowledge of Microsoft suite. Knowledge of higher education recruitment practices in the state of Utah. Knowledge of management and program management. Knowledge of student leadership programs. Knowledge of event planning and strategies.

Skills

Skills in organization and event planning. Skills in budgeting. Skills in motivation and organizational behavior. Skills in record management. Skills in interpersonal communication, both written and verbal. Skills in building out pieces of training and presenting during meetings & retreats

Abilities

Ability to perform a wide variety of support duties for the office of prospective students, including drafting professional emails, making professional phone calls, creating readable and detailed reports, and organizing events. Ability to communicate effectively across multiple levels of hierarchical structures, both written and verbal. Ability to work quickly and efficiently under high-pressure situations. Ability to work with multiple people.

EEO Statement:

UVU employment decisions are made on the basis of an applicant's qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law.