Job Description

Assistant Property Manager

Reports to: Property Manager

Status: Exempt

The

Assistant Property Manager

supports the Property Manager with all facets of property(s) operations including leasing, office management, marketing, resident and community relations.

Maintain a safe environment

Cultivate resident satisfaction

Protect the investment of the apartment property owner

Conduct all business in accordance with company policies and procedures, state and federal laws; e.g., OSHA, ADA, Fair Housing, etc.

PRIMARY RESPONSIBILITIES

Maintains and enhances relations with prospects, residents, staff and vendors

Oversees Accounts Receivable ensuring rents and all other applicable fees are billed and collected

Performs regular property inspections for cleanliness, curb appeal, and to ensure the property is free of hazards

Assists Regional Property Manager with property-operating budget

Oversees Accounts Receivable ensuring rents and all other applicable fees are billed and collected

Enters/Reviews all payables

Posts, and makes bank deposits

Completes computerized accounting functions for accuracy and timeliness. Including SDR refunds and interest payments

Performs regular property inspections for cleanliness, curb appeal, and to ensure property is free of hazards

Oversees the process of "turning over a unit" to make available for next renter by conducting a pre-move-in inspection. Conducts move-out inspections and assesses charges if appropriate

Maintains property by investigating and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units and completing repairs, planning renovations, contracting with landscaping and snow removal services

Communicates with co-workers, management, residents, vendors, and all outside contacts in a courteous and professional manner

Performs general office duties: answers the telephone, writes service requests, follows-up on completed or pending service requests, files, monitors, and orders office supplies

Performs all reasonable duties assigned by Regional Property Manager

KNOWLEDGE AND SKILL REQUIREMENTS

Frequent need to perform duties under pressure and meet deadlines in a timely manner

Frequent need to effectively communicate with residents (handle concerns, complaints and issues); vendors; and staff being supervised

Must be able to work in a fast-paced, multi-faceted and customer service-oriented environment

Must be able to work as a team, interact with others in a professional/pleasant manner and exercise problem-solving skills

Must be able to apply principles of logical thinking or define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action

Skills (Required):

Computer literate (Word Processing, Excel, etc.)

Must be able to effectively communicate in English, both in writing (grammar, spelling, etc.) and speech

AppFolio a plus

EDUCATION

:

High School Degree

2-year or 4-year degree preferred

PHYSICAL DEMANDS

Have constant need (66% to 100% of the time) to perform the following physical activities:

Lifting/Carrying (supplies, replacement parts, ladders, etc.):

1 - 25 lbs.

Constant need (66% to 100% of the time)

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Referral program Vision insurance
Experience:

Property management: 2 years (Required)
Ability to Relocate:

South Bend, IN 46616: Relocate before starting work (Required)
Work Location: In person