Job Description

Job Title: Asst. Packaging Kitchen Manager Reports To: Packaging Kitchen Manager

FLSA Status: Exempt Department: Culinary

Labor Status: Management Approved By/Date: 5/19/2023

Community Servings\' mission is to actively engage the community to provide medically tailored, nutritious, scratch-made meals to chronically and critically ill individuals and their families. In addition, we are committed to prioritizing racial and economic justice and health equity in all our programs and business practices.

We are a dynamic and fast-growing agency at the forefront of the "Food is Medicine" field, providing over 1M medically tailored meals annually to clients and their families experiencing illness and food insecurity in Massachusetts and Rhode Island. In addition, our work strongly focuses on supporting the regional local food system, delivering high-quality nutrition education to the community, and hosting an on-site food-service workforce development program. Over the past 32 years, the agency has provided 11M+ free, scratch-made meals.

Community Servings is a non-profit food and nutrition program focused on the nutritional needs of underserved populations across the state. Over the past 32 years, we have delivered over 11 million free, scratch-made meals to individuals experiencing chronic and critical illnesses in the context of medical nutrition therapy.

The APKM\xe2\x80\x99s main role will be to assist the Packaging Kitchen Manager in coordinating and completing the packaging and administrative tasks required to fulfill client orders. They will achieve this through individual effort and by leading staff and volunteers through planned and necessary projects.

Community Servings knows that diversity drives excellence. We are a place where everyone is welcome. We celebrate, promote, and derive strength from a diversity of lived experiences. We actively seek and encourage an inclusive workforce.

Primary Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the experience, knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Requirements

• Be a cultural leader by demonstrating a respectful and consistently positive attitude with team members and volunteers.
• Manage the daily bag/box build with an expert knowledge of the different diets and associated items for each as well as how to store bags based on delivery routes.
• Adhere to the standards for time and temperature control for proper item storage.
• Manage the daily meal, soup, salad and dessert packing tasks while adhering to strict portion control and utilizing the weekly/daily menus.
• Coordinate with the production team to ensure that items are packed in an appropriate time frame, with all required elements.
• Provide feedback to production team on inventory volumes and diet diversity needs.
• Manage meal and soup stacking, utilizing Salesforce reports and forecasts to ensure that stack inventory meets daily needs.
• Adhere to standards of accuracy, variety and quality assurance when building meal and soup stacks
• Ensure proper inventory rotation (FIFO) to prevent waste and meal repeats.
• Monitor inventory levels of packaging materials and place orders when necessary.
• Coordinate with the Packaging Associates so that they have the resources needed to complete the complex their tasks.
• Manage multiple groups of volunteers and pair with team members to accomplish the workload.
• Identify and assign tasks for volunteers and team members.
• Recognize and address challenges before and as they arise to promote smooth operational flow.
• Complete the ServSafe Food Manager certification course.
• Take responsibility for assigned tasks and ensures their timely completion
• Maintain organization and cleanliness in work and storage areas
• Set the example through empathy, positive communication and personal accountability.
• Champion teamwork through words and actions and seek ways to support teammates.
• Perform a daily walk-through and communicate corrections to be made.
• Assist with special projects and agency events as needed.

Foundational Kitchen Knowledge & Skills

• Proper product storage/labeling/rotation
• Ingredient identification and processing knowledge
• RTE food handling practices
• Raw ingredient handling practices
• Daily maintenance of work and storage areas
• Able to understand menu and recipes
• Able to work independently and in teams
• Able to work in the dish room as needed.
• Physically capable of lifting up to 50lb

Qualifications

• 3 years food industry experience
• 3 years leadership experience
• Competent computer skills primarily with Microsoft Office products
• Highly organized
• Unyielding in high standards for accuracy and quality
• Able to handle ambiguity in intense situations.
• Able to connect easily with a diverse group of team members
• Bi-lingual a plus.

Schedule

• 45hrs/wk. Monday-Friday. Primarily afternoons and evenings
• Occasional Saturdays may be required

Benefits

We offer a complete benefits program including:

• Medical Insurance
• Life-, Short- and Long-Term Disability Insurance
• Paid Vacation, Holidays, Sick Time, and Personal Time off
• Flexible Spending account (Medical and Daycare)
• Tuition reimbursement
• 403(b) Retirement Plan
• Free Dental Insurance
• Free daily community lunch
• Free parking
• Free mindful breathing and yoga classes

Physical Demands and Special Work Conditions

This position requires an individual to have the ability to lift to a maximum of 50 lbs. and includes bending and standing for long periods of time. The incumbent must maintain skills necessary to safely and efficiently operate the following equipment and machines used in the performance of this job: kitchen equipment (i.e., blast freezer, heat sealing machine).

Community Servings