When you join Verizon
Verizon is one of the world\'s leading providers of technology and communications services, transforming the way we connect across the globe. We\'re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward - and you can too. Dream it. Build it. Do it here.
What you\'ll be doing...
You\'ll inspire a sales team and create exceptional customer experiences in our retail stores. In this role, you\'ll help inspire store teams and develop the best sales specialists by driving sales targets to financials and store merchandising. You\'ll create a superior in-store experience that will make customers feel good about our brand and solutions - and help them to choose our wireless products and services.
Leading your team by resolving customer issues and assisting with customer transactions.
Inspiring, training, and coaching your team to deliver an exceptional customer experience.
Identifying selling skill gaps, then creating and implementing development plans to help meet and exceed sales metrics and assigned quotas.
Leading store operations (i.e., analyzing staffing needs, reporting financial and sales data, managing cash, meeting compliance requirements, and opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality).
Monitoring inventory by restocking shelves with product, maintaining device security, and managing store cleanliness.
Managing store merchandising and planogram compliance in accordance with company expectations.
Completing store opening and closing activities.
What we\'re looking for...
You\'re a confident leader who collaborates with others to achieve results. You\'re equally good at inspiring team members and engaging with customers. People want to be on your team. You drive results, use good judgment, and provide feedback so your team can develop and grow. You effectively manage multiple priorities simultaneously, but still ensure you provide attention to every detail - and every person.
You\'ll need to have:
Associate\'s degree or two or more years of work experience.
Three or more years of relevant work experience.
Willingness to work evenings, weekends, and holidays.
Willingness to work across two locations within close proximity to one another (based on business needs).
Even better if you have:
A degree.
The ability to drive positive results in a team-based environment.
Skill in negotiation and conflict negotiation and the ability to build trust and act as an influencer.
Strong written and oral communication skills.
The ability to balance multiple, sometimes competing priorities in a fast-paced environment.
Why Verizon?
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