Job Description

Job Summary

: The Assistant Executive Director plays a key leadership role in the overall operations,


strategic initiatives, and member services of the aquatic and health club center. Working


closely with the Executive Director, this individual is responsible for day-to-day


management, staff supervision, program development, and ensuring a positive member


experience. The Assistant Executive Director will help maintain operational excellence,


advance the organization?s mission, and drive growth through innovative programs and


services.

Pay Range: Min $38.47 Mid 40.87 Max 43.27

Duties/Responsibilities:

Operational Leadership:

Assist the Executive Director in overseeing all daily operations of the aquatic and health

club center.


Ensure that facilities are maintained to the highest standards of cleanliness, safety, and

functionality.


Monitor and manage departmental budgets, ensuring financial accountability and

efficient resource allocation.


Develop and implement policies, procedures, and systems that support smooth

operations and exceptional member service.

Staff Supervision & Development:

Lead and supervise department managers and key staff, including aquatic, fitness,

membership, and facility operations teams.


Provide ongoing training, coaching, and performance evaluations to promote a positive

and productive workplace culture.


Assist with staff recruitment, hiring, onboarding, and retention efforts.

Program Management:

Collaborate with staff to design, implement, and evaluate diverse aquatic, fitness, and

wellness programs that meet the needs of members.


Ensure programs maintain high quality, safety standards, and align with organizational

goals.


Foster community engagement through events, outreach initiatives, and partnerships.

Member Engagement & Customer Service:

Maintain a strong presence on the floor to support members, address concerns, and

foster a welcoming environment.


Analyze membership trends and develop strategies to improve member retention and

satisfaction.


Oversee resolution of escalated member service issues.

Strategic Support:

Partner with the Executive Director on strategic planning, growth initiatives, and long-

term organizational goals.


Assist in developing marketing, communications, and fundraising strategies to increase

community awareness and support.


* Act as the Executive Director in his absence, providing leadership and continuity.