Job Description

Please include as attachments a resume, cover letter, and contact information for at least 3 professional references.

Posting Details

Posting Information

Posting Number PG192576EP
Internal Recruitment No
Working Title Assistant Director - Informal Projects & Records
Anticipated Hiring Range $114,351 - $125,000
Work Schedule 8-5, M-F, plus call out as required
Job Location Raleigh, NC
Department
About the Department

The Communication Technologies Office (ComTech) provides a variety of voice, data, and video communications services to members of the University community. These services include designing, constructing, and managing all campus electronic and physical network infrastructure which supports voice, data and video communications, processing requests for new/changed service, repair service, cable TV services, and infrastructure modifications and additions. ComTech has overall responsibility for both intra-campus data network as well as the data network connections linking NC State University with the Internet. ComTech also manages our university data center operations.

Essential Job Duties

This position assists the director to plan and manage all aspects of construction projects within ComTech. The bulk of the projects are related to physical layer construction (inside infrastructure, outside plant, wireless deployments, etc.). Also, this position oversees work performed by outside contractors in support of ComTech work order completion. This position manages technicians responsible for installation and maintenance of campus fiber and blue lights. The position coordinates and manages all activities between University renovation and construction projects and ComTech during the construction phase of these projects. This position serves as the primary liaison to all construction units within the Facilities Division. This position also participates in design reviews for informal capital projects for Facilities. This position designs informal infrastructure projects for ComTech. In addition, this position manages ComTech\'s infrastructure records team responsible for documenting and cataloging the physical layer of the campus data network, including both copper and fiber infrastructure.

Technical Knowledge:
1. Manage Large Internal Construction Projects - Plan and manage ALL ComTech internal construction projects such that projects are completed in accordance with engineering drawings, and all applicable university and industry standards and codes. Provide oversight to ALL project phases from design completion to closeout/acceptance. Manage and track overall schedule of projects including coordination and scheduling of each phase. For work completed by contractors, provide direct construction management support including liaison with occupants, coordination with other phases, scheduling, etc. Manage all administrative tasks including all tasks associated with tracking project costs.

2. Coordinate Contractor Work for Small Projects - Coordinate ALL work completed by outside construction contractors for ComTech. Projects will be numerous, but of limited size and scope. Field level design adjustments and decisions may be required as designs will be less detailed than that for larger projects. Complete ALL construction coordination tasks to ensure that projects are completed at a quality level customary with industry and departmental standards and ensure projects are completed on schedule. Manage ALL administrative tasks including cost tracking and information associated with the creation of customer bills for construction activities. Coordinate with building occupants and other affected campus parties before, during, and after construction to minimize disruption and maximize customer satisfaction. There are typically multiple contractors performing this type of work every day. Due to the ad hoc nature of these projects, this position typically directly oversees work by the contractors, including: determining priorities, allocating and reviewing work, allocating resources, and monitoring projects\' schedule.

3. Coordinate Infrastructure Work Associated with Campus Construction Projects - Serve as main point of contact between ComTech and ALL building/renovation projects on the entire NC State campus during construction through occupancy. Work with Facilities and directly with contractors to make sure all infrastructure is installed per ComTech standards. Conduct informal site inspections and create punch lists. Resolve technical questions and problems with contractors. Collect and review test results and as-builts from contractors. Update regular status reports on all projects. Coordinate closely with ComTech operational staff to ensure hand-offs/move-ins go smoothly.
Project Management. Provide construction project management for all three project types listed in the section above. Work with design staff to incorporate management of the construction phase of projects into the overall project management for larger projects. Serve as a technical resource for lower level staff and contractors. Provide advanced troubleshooting for critical issues related to layer 1 infrastructure.
Planning and Organizing. Provide direct supervision to subordinate construction technician position. Supervise these in all their daily work, ensure adherence to all NCSU policies and procedures in the areas of work performance, personnel issues, and training. Determine priorities, allocate and review work, allocate resources, and monitor projects\' schedule. Provide indirect supervision for up to 20 contractor installation technicians via convenience contracts. Manage their daily work, ensure adherence to NCSU policies for work on campus. Determine priorities, allocate and review work, allocate resources, and monitor projects\' schedule.
Consultation Skills. Assist the Director for Engineering, Construction & Critical Facilities in planning and development activities. This includes offering technical evaluation and advice on the feasibility of particular design options, assistance with information/data gathering activities, and suggestions for making improvements. Provide advice directly to campus customers regarding options and recommendations associated with physical telecom infrastructure. Oversee all activities in the ComTech Physical Layer Lab facility.

4. Participate in design reviews for Facilities informal capital projects and design smaller internal infrastructure projects for ComTech, including but not limited to structured cabling and wireless designs.

Other Responsibilities

Other duties as assigned.

Qualifications

Minimum Education and Experience

Master\'s degree in the Engineering discipline related to the area of assignment and at least one year of relevant experience; or Bachelor\'s degree in the Engineering discipline related to the area of assignment with at least two years\' of relevant experience; or an equivalent combination of education, training and relevant experience.

1-2 years of supervisory experience.
Other Required Qualifications

• Knowledge and experience with physical layer telecommunications infrastructure.
• Knowledge of BICSI, TIA, and industry standards.
• Knowledge of telephony (including traditional copper-based and IP-based dial tone systems).
• Basic knowledge of data networking general principles - basic network switch functionality, VLANs, transceivers, etc.
• Basic knowledge of CATV communications systems (optical receivers, amplifiers, coax cabling hardware).
• Basic knowledge of electrical systems as they apply to telecom systems (grounding, basic circuitry, etc.).
• Knowledge of typical general construction practices/processes. Knowledge and experience in construction administration and construction management.
• Ability to manage fairly complex construction projects, coordinate a variety of interdependent activities, and make decisions independently.
• Knowledge of typical building systems.
• Experience in designing and managing telecommunications physical layer projects.
• Ability to communicate and work well with a wide variety of clientele.
• Ability to create and foster effective working relationships between ComTech staff, campus faculty/staff, contractors, and vendors.
• Proficiency in typical office software application (Excel, Word, web browsers, etc.).

Preferred Qualifications

• BICSI RCDD or RTPM certification
• Experience with campus infrastructure records.

Required License(s) or Certification(s)

N/A
Valid NC Driver\'s License required Yes
Commercial Driver\'s License required No

Recruitment Dates and Special Instructions

Job Open Date 05/11/2023
Anticipated Close Date
Special Instructions to Applicants

Please include as attachments a resume, cover letter, and contact information for at least 3 professional references.

Position Details

Position Number 00046502
Position Type EHRA Non-Faculty
Full Time Equivalent (FTE) (1.0 = 40 hours/week) 1.0
Appointment 12 Month Recurring
Mandatory Designation - Adverse Weather Mandatory - Adverse Weather
Mandatory Designation - Emergency Events Mandatory - Fire/Explosions, Mandatory - Medical Emergencies, Mandatory - Hazardous Material Incidents, Mandatory - Transportation Accidents, Mandatory - Evacuations/Natural Hazards, Mandatory - Utilities/Infrastructure Failure, Mandatory - Threats of Violence/Terrorism/Interpersonal Emergencies, Non Mandatory - Emergency Event
Department ID 516001 - Communication Technologies
AA/EEO

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or .

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Supplemental Questions

Required fields are indicated with an asterisk (*). * * How did you learn of this opportunity?

• NCSU Website
• Job Alert (automated email from our system)
• NCSU Executive Search Services
• Monster.com
• CareerBuilder.com
• InsideHigherEd.com
• Other Online Job Board
• Carolina Job Finder / Employment Guide
• Job / Career Fair
• The Chronicle of Higher Education
• Professional Journal
• Print Advertisement (Newspaper / Periodical)
• Professional Organization
• Direct Contact from NCSU HR Representative / Recruiter
• NCSU Employee Referral
• Social Media (LinkedIn, Twitter, Facebook, Other)
• Other
• If you learned about this vacancy from "other source" or "other website", please provide the source.

(Open Ended Question)

Application Materials Required

Required Documents * Resume

• Cover Letter
• Contact Information for References

Optional Documents

North Carolina State University