Job Description

Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in the Treasure Valley. We are looking for Appointment Receptionists to join our Client Care team. At Kendall, our Customer Care Center is a fast-paced environment serving clients and Kendall dealerships throughout the Northwest.

Kendall Auto Group offers competitive wages and positive work-life balance. This position involves inbound and outbound calls, however, does not involve sales or cold calling. The focus of our Call Center is Customer Service.

Our newly remodeled work area includes electric adjustable sitting/standing desks, personal lockers, a spacious breakroom, large training room and a lounge.

Duties for this position include:

• Delivering unrivaled customer service with each client interaction
• Determining customer vehicle service needs by asking appropriate questions and researching vehicle history
• Scheduling service appointments throughout all Kendall dealerships located in Alaska, Washington, Oregon, Idaho & Montana
• Maintaining customer & vehicle information in associated software systems
• Communicating with customers and co-Workers via phone and email

The ideal candidate will:

• Have a positive attitude
• Have proficient verbal and written communication skills
• Be comfortable using a computer and multi-line phone system
• Be comfortable multi-tasking and working in a fast-paced environment
• Be able to politely and accurately determine clients\xe2\x80\x99 needs
• Be confident, driven and excited to grow and succeed

Working conditions are in a call center environment, spending up to the full work shift working on PC display screens and with telephone systems. Standing and/or walking for short distances throughout work shift may occur.

Our purpose at Kendall is simple: To positively impact people\xe2\x80\x99s lives by delivering an exceptional automotive experience through our highly motivated, knowledgeable, and caring team of professionals.

As an employer, we pledge to listen to and respect your needs. We believe that doing the right thing is more than selling and servicing vehicles\xe2\x80\x94Our progressive attitude means being exceptional stewards of the communities we operate in. It means going above and beyond every day to create remarkable moments that show appreciation for our customers as well as fellow employees.

This position begins at $15.75 hourly. The required schedule may include some evenings and a rotating Saturday shift.

Join Kendall Auto Group and START SOMETHING GREAT! To apply, please follow the link to our job board site.

Kendall Auto Group