Job Description

Join Our Team as an Appointment Confirmation Specialist

Are you an excellent communicator who enjoys helping people feel confident about their home improvement decisions? At

American Dream Home Remodeling (ADHR)

-- a nationally recognized leader in home remodeling -- we're looking for a

Customer-Focused Appointment Confirmation Specialist

to join our growing team.

You'll be the friendly, professional voice ensuring homeowners are prepared and excited for their upcoming remodeling consultations. If you love connecting with people and take pride in organization and follow-through, this could be the perfect opportunity for you.

What You'll Do

Contact homeowners by phone to confirm scheduled consultations with our remodeling specialists. Ensure homeowners have all the necessary details (appointment time, consultant name, and what to expect). Update and manage appointment information in our CRM system. Proactively follow up to minimize cancellations and maximize appointment attendance. Represent our brand with professionalism, positivity, and care. Collaborate with scheduling, sales, and operations teams to ensure a smooth workflow and an exceptional homeowner experience.

What We're Looking For

Strong communication skills with a friendly, customer-first attitude. Comfortable speaking with homeowners about remodeling projects (kitchens, baths, windows, and more). Highly organized with excellent attention to detail -- especially when managing calendars and CRM updates. Dependable, punctual, and able to thrive in a fast-paced environment. Previous experience in customer service, scheduling, or phone-based roles preferred. Experience in home improvement or related industries a plus (but not required).

What We Offer

Competitive pay

plus

bonuses or incentives

for confirmed appointments and low cancellation rates.

Career growth opportunities

-- advance into roles like Scheduling Lead, Operations Coordinator, or beyond.

Comprehensive training

-- we invest in your success. A

supportive, high-integrity team culture

that values hard work, respect, and delivering quality results.

Why You'll Love Working Here

At ADHR, you're not just confirming appointments -- you're giving homeowners confidence and peace of mind as they prepare to improve their homes. You'll play an essential part in a company that helps families transform their living spaces while supporting your own professional growth every step of the way.

How to Apply

Send us your resume -- and include a short note telling us why you'd be great for this role. Qualified applicants will be contacted within

48 hours

.
We look forward to welcoming you to the

ADHR family!

Job Type: Full-time

Pay: From $700.00 per week

Benefits:

Professional development assistance Referral program
Work Location: In person