Job Description

Appointment Scheduling Specialist - Texas Center for Joint Replacement Clinic - Full-Time, Days
Bring your passion to Texas Health so we are Better + Together
Work location: 6020 West Parker Road, Suite 470, Plano, TX 75093
Work hours: Full-time, 40 hours weekly, Monday thru Friday, 8:30am - 5:00pm
Texas Center for Joint Replacement Clinic Highlights:
Great Benefits
Opportunity for additional training and career growth
Caring Staff
Here's What You Need
High School Diploma or equivalent (required)
2 years Scheduling experience in Healthcare environment (strongly preferred)
Check in / Check Out, Referral, and Phone Coverage experience (strongly preferred)
Requires strong customer skills.
Good communication skills.
Possess a strong work ethic and a high level of professionalism.
A team player who handles multiple projects simultaneously in a fast paced environment.
What You Will Do
Delivers care to patients utilizing the Appointment Scheduling Specialist Process
Schedules all inpatient and outpatient surgery and medical procedures, tests and studies by the physician.
Responsible for answering phone calls and scheduling patient appointments.
Conduct patient pre-certification to ensure coverage for appointments and medical care.
Schedule tests, procedures, and referral appointments.
Communicate with patients regarding appointments and instructions for procedures and tests.
May collect fees such as co-pays / co-insurance.
Gathers insurance information and patient personal data.
Demonstrates positive professional customer service in all patient, staff, and visitor contacts.
Performs other duties as assigned.
Additional perks of being a Texas Health employee
Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.
Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
Strong Unit Based Council (UBC).
A supportive, team environment with outstanding opportunities for growth.
more about our culture, benefits, and recent awards.
Entity Highlights:
Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex.
THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work.
If you're ready to join us in our mission to improve the health of our community, then let's show the world how we're even better together!
Do you still have questions or concerns? Feel free to email your questions to .
#LI-CT1

Skills Required