Job Description

Location:

Skokie, IL

Type:

Full-Time | 24/7 Operations



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Position Overview

MedEx is hiring a Dispatch Manager to oversee the daily operations of our 24/7 ambulance communications center. This role demands flexibility, leadership, and a focus on delivering high-quality service in both emergency and non-emergency situations.



The Dispatch Manager will:


Lead and supervise dispatch personnel Coordinate emergent and inter-facility response activities Maintain compliance with operational and safety standards Foster strong communication across internal teams and with external partners Continuously improve dispatch processes and service delivery Report directly to the Communications Center Director

Compensation:

Salary is competitive and commensurate with experience

Benefits:

Relocation support and growth opportunities are available



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Required Qualifications

Minimum of 5 years of EMS Communications Center management experience EMT-B or EMT-P license (preferred, not required) EMD certification (preferred, not required) Demonstrated leadership and organizational skills Excellent communication and decision-making abilities
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What MedEx Offers

Sign-on bonus Competitive wages Medical, dental, and vision insurance through Blue Cross Blue Shield Paid time off (PTO) Disability insurance through AFLAC Pet insurance Tuition assistance 401(k) with company match Membership to NAEMT * Supportive and respectful work environment