Job Description

Account Success Manager Ethic Advertising Agency is an advertising agency with a niche in hyper-targeted digital advertising and creative services. Established in 2014, we have grown to a 14-person agency with a strong focus on culture. Our mission is to be a catalyst for happy, profitable partners through advertising and creative solutions, and we truly adhere to our core values of Respect, Quality, Efficiency, Progress, and Kind Boldness. If our mission and value resonate with you, I think you will enjoy our environment. Ethic Advertising Agency is looking for an experienced Advertising Account Manager to fill our Account Success Manager position. The focus of the Account Success Manager is to be the primary point person for a dedicated list of clients. You will be the quarterback of the work going on for your clients. You will lead and participate in the strategy of the clients\' media and creative campaigns working with our Media/Ad Ops and Creative teams, be in charge of client communication, develop new opportunities for your clients, and uphold the agency\'s core values and mission statement. What you\xe2\x80\x99d be doing: \xc2\xb7 Spearhead client success through communication, including an understanding of client business, expectations, and goals. \xc2\xb7 Strengthen client partnerships through industry knowledge, and proactively collaborate with the operations team on current and new opportunities. \xc2\xb7 Lead in the strategy, building, and collaborate on media, creative, and advertising strategies for your clients. \xc2\xb7 Work to build authentic relationships through reliability and trust with clients and the internal team. \xc2\xb7 Lead client-facing and internal team meetings with the goal of ensuring account success. \xc2\xb7 Communicate effectively and thoughtfully both in-person and in-text: \xc2\xb7 Articulate clear emails and provide timely acknowledgments. \xc2\xb7 Bring a positive spin and be a problem solver, even when presenting bad news. \xc2\xb7 Understanding what questions to ask. \xc2\xb7 Ensure processes are followed and optimized at all levels of account management and strive to improve upon them. \xc2\xb7 Represent the company, our mission, and our core values at a high level as a primary face of the company to your clients. \xc2\xb7 Be an advertising expert. \xc2\xb7 Monitor and ensure on-going work performance with the client\'s interest in mind. \xc2\xb7 Collaborate with the sales team on new business campaigns. We look for candidates with the following: \xc2\xb7 Minimum of 4+ years of advertising account management experience \xc2\xb7 Bachelors degree preferred \xc2\xb7 Located in the greater Pittsburgh, PA is much preferred \xc2\xb7 Experience with Google products, Advantage/Webvantage software, Canva, advertising platforms like Google, Simpli.fi, Outbrain, Facebook, etc\xe2\x80\xa6 are all pluses, so be sure to mention these if you have experience \xc2\xb7 Drivers License \xc2\xb7 Self-starter and ability to work efficiently in a remote work environment \xc2\xb7 Task and deadline oriented \xc2\xb7 Excellent communication and customer service skills \xc2\xb7 Ability to perform and understand media math \xc2\xb7 Enjoys learning \xc2\xb7 An over achiever who would love to work in an environment that promotes and reminds them to bring balance to their lives and that there is more to life than work. \xc2\xb7 Superb multi-tasker \xc2\xb7 Ability to work precisely and at a fast pace \xc2\xb7 Great communication skills (written and verbal) \xc2\xb7 Aligned with our core values: Respect, Efficiency, Quality, Progress, and Kind Boldness The Deets:

• We are a 100% remote-work environment with headquarters in Pittsburgh, PA
• Amazing work culture, flexibility, and fun atmosphere
• Competitive pay
• Generous bonus structure
• Retirement plan with company matching
• 100% Medical, Dental, and Vision coverage
• Telecommunication reimbursement compensation
• Company computer
• Monthly virtual or in-person social events
• Paid time off on day one
• 11 paid company holidays
• Office hours of operation are M-Th 8:30a-5p and F 8:30a-3:30p

Job Type: Full Time (part-time will be considered for the right situation and person) Compensation: Based on experience Cover Letter/Video: \xc2\xb7 You must submit a cover letter or video recording addressing the following to be considered:

• Describe your work experience within the field of advertising and the role you enjoyed most within that world.
• Besides a paycheck, what do you want to get most out of this position/company?
• What drew you to this role and Ethic Advertising Agency?
• Why are you the best person to be our next Account Success Manager?

Job Types: Full-time, Part-time Pay: $52,000.00 - $67,000.00 per year Benefits:

• 401(k)
• 401(k) matching
• Cell phone reimbursement
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Parental leave
• Travel reimbursement
• Vision insurance
• Work from home

Experience level:

• 4 years

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay
• Performance bonus
• Quarterly bonus
• Yearly bonus

Travel requirement:

• Up to 25% travel

Application Question(s):

• Do you live in or plan on moving to with 3.5 hours of Pittsburgh, PA?

Experience:

• advertising account managment: 4 years (Required)

Work Location: Remote

• Health insurance